UMI PLUS CAMERA

bencebacsi

rossi1979 replied at 2016-12-16 16:40
Well maybe you're the guy who does not like being annoyed and does not read everything you write.
He ...

Quote from you: "I upgraded via Flashtools to the nougat and both applications continue with this bug to darken the image."

bencebacsi

acalegione replied at 2016-12-16 17:13
The rear camera no longer works in f2.0 on the Nougat.Please fix this. Thank you.

Just an earlier wrong exif data has been fixed. The aperture value of the camera is f2.8 and (since the camera has no optical zoom) it's a fixed value, it never can be changed. So overall an earlier bug is fixed now, not a new one appeared.

JWO

bencebacsi replied at 2016-12-18 09:57
Just an earlier wrong exif data has been fixed. The aperture value of the camera is f2.8 and (sinc ...

Sorry, but the official specs says that aperture should be F2.0.Are You saying that specs on official site are not true?
(...)
UMi Plus adopts a 13MP Main Camera with SAMSUNG 3L8 PDAF sensor, wich has a F2.0 aperture and 5-element lens with anti-glare coating, for fast and on focus shoots.
It uses a Dual ISP for better image processing and integrates a dual-tone LED Flash to help in dark environments.
(...)

http://www.umidigi.com/page-umi_plus_camera.html

bencebacsi

JWO replied at 2016-12-18 23:16
Sorry, but the official specs says that aperture should be F2.0.Are You saying that specs on offic ...

Sorry, that must be a typo, I've reported this issue. Thank you for notifying me.

SUPER-USER

New smartphone ... old problems
I am very curious when UMI finally brings a smartphone with a good camera on the market.
Please use a few $ more and allow yourself enough time to develop.
I am very satisfied with my UMI Super.
Only the camera is still very bad after many updates.
Unfortunately, UMI does not seem to get this problem under controlalso with the newer models.

DonaldsonAC

Umi Support,

Can I get some response please? I have until January to return the phone to Amazon, if I don't get a reply soon I will simply return the phone, get my money back and buy a different brand!

This is unacceptable. You told me via the Facebook chat to send email to this address but it was futile as I am am still waiting for reply/support!

Regards,

Andrew Donaldson.

Hello Umi Support,

I live near Prague in the Czech Republic and recently purchased the Umi Plus from Amazon.de, I was very happy with the device until I noticed a serious problem with the LTE signal. This device is 100% compatible with the LTE networks used here in CZ/DE/UK.

My previous phone was HTC One M7 and I had constant LTE/4G signal everywhere.

I noticed the Umi Plus display indicated E and randomly toggles between E and 4G, despite others on the same Vodafone CZ network having strong 4G connection.

The device is set to 4G Preferred but it still often connects to E.

I searched on the Umi Community page and found the code *#*#3646633#*#* to the secret menu and I checked that Bands 3, 7 and 20 were enabled.

I found that if I went to Network Selecting -> SIM1 and selected LTE Only rather than 4G/3G/2G (Auto) the display constantly showed 4G connection and the data connection was permanent and strong.

However, I then discovered that when LTE Only is selected I can not make or receive voice telephony calls, clearly as calls are not made over LTE.

To resolve that problem I set it 4G/3G/2G (Auto) again but that only caused the original problem to return.

Despite being in a location with strong 4G signal the Umi Plus constantly toggles between 2G and 4G making it useless and not fit for purpose.

Is this a known issue? Is there an update/solution to fix this issue?

I have informed Amazon.de and I have until 31/01/2017 to return the device for a full refund, I would like to keep the Umi Plus because apart from this issue I am really pleased with it, but I need to know if there is a solution to resolve this problem.

Thanks for your help, I await your response,

Andrew Donaldson.

acalegione

bencebacsi replied at 2016-12-18 09:57
Just an earlier wrong exif data has been fixed. The aperture value of the camera is f2.8 and (sinc ...

In Marshmallow the aperture worked in f2.0.

JWO

bencebacsi replied at 2016-12-19 13:04
Sorry, that must be a typo, I've reported this issue. Thank you for notifying me.

Thanks


Don't You think this should be solid reason for return/discount on bought phone?
I've bought phone with specs A (better) and after purchase and delivery company says that phone have specs B (worse)?

MarcinP

DonaldsonAC replied at 2016-12-19 18:19
Umi Support,

Can I get some response please? I have until January to return the phone to Amazon, if ...

Hi
I just wondering what build date of software you using settings - about phone - build date and did you ever updated your device to latest software as latest one is 20161019. I am not talking about Android 7.0 for now.
I thinking that your network provider not supporting 3G and that why you device only working on 2G and 4G cause such problems.
As you know dual sim cards phones need share space for two antenna and antenna needs to be small bit smaller which could cause weakness signal and aluminium body could cause less signal too. Definitely you can't compare plastic body phone to aluminium body phone and single to double sim card.
I using my umi phone in 4G network and I don't have this issues as you complaining.
You need understand that weak 4G signal is worse than good 3G signal that why phone is trying change from weak 4G to 3G but as probably your network provider doesn't supporting 3G then next available band is 2G (Edge)
You can always try use only one sim card and Swop from slot one to two to check antenna fault.

bencebacsi

acalegione replied at 2016-12-19 18:51
In Marshmallow the aperture worked in f2.0.

Sorry but no, it didn't. The aperture size is a physical value produced by the correlation of the image sensor and the lens structure. It cannot be upgraded or downgraded by software.