UMI SCAM

nmachado Post time 2017-2-11 05:07:19 | Show all posts  Close [Copy link]
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UMI SCAM

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Post time 2017-2-10 20:40:35 | Show all posts |Read mode
This site os brand is some kind of scam?

I bought a Umi phone that is stuck in my country costumes, because UMI, dont send me the invoive....
Tried to skype.... no replays
e-mail as ALiexpress official Umi Store......     No replay
e-mails to all contacts at Umi website......   get the message that e-mails denied......

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Post time 2017-2-10 21:11:56 | Show all posts
Did you buy from UMI itself ?

Anyway when this happen here i just have to mail copy if e-mail i got from seller with payment numbers in it.

That do make it slower and troublesome, but thats what you get when dealing with customs in "the worlds best country" Denmark

It do look like UMI could do a lot better in service and customer-care departments- and so they should it is almost the one thing today that set companies apart.

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Post time 2017-2-10 22:44:07 | Show all posts
Daphone replied at 2017-2-10 21:11
Did you buy from UMI itself ?

Anyway when this happen here i just have to mail copy if e-mail i got ...

Totally agree with you last point

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Post time 2017-2-10 22:49:21 | Show all posts
Print screen the buy from the site and send them to email they will release the package and you will pay custom taxes.

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 Author| Post time 2017-2-11 00:46:31 | Show all posts
Daphone replied at 2017-2-10 21:11
Did you buy from UMI itself ?

Anyway when this happen here i just have to mail copy if e-mail i got ...

I bought, from the Official Umi Store in Aliexpress.

I need the invoice, to take care of taxes in costumes...
Since 1 Ferb, I'm tring to contact Umi, and no one replays.
Even the e-mails in this website, dont work.

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Post time 2017-2-11 03:03:59 | Show all posts
It is indeed poor that you get no reply on your attempts to make contact, this is a very important thing that sadly in this day and age is part of setting a professional company apart from any of the thousands other ones out there that couldn't care less.

UMI need to address this things ASAP.
They already have a good thing going by offering phones without all the garbage you will see other makers load to the phones, UMI should expand on this in other parts of the organization.

And it look like a bit more time in Alpha/beta test before product release would be a good idea, a phone is a important thing for most people, so it have to be flawless or close to that from day 1.

If they need some one to alpha on phones i can help, for me a phone is no big thing so even if its not 100% i can work with it.
I use about 2 hours of speech and 2 Gb of data every month, out of a plan thats 20 Hours speech and 20 Gb data, o and i send about 10 texts every month.

Testers should be "locked" to the phone they are testing, to make sure the issues are all exposed as soon as possible.

What Changying Precision Technology Company is doing seem good.

The only way to eliminate human errors is to eliminate (insert what you’re thinking here). This is exactly what a mobile phone factory did in China, and the results were astonishing. According to Monetary Watch, the Changying Precision Technology Company (CPTC) flipped the switch on some 600 workers, replacing them with robots, and saw a wicked 250% boost in productivity and an 80% decrease in defects.

This is not good news for factory workers, especially those that work in high volume environments. Needless to say, scholars and industry experts agree that production robots will replace people and occupy niches that were once run by nimble fingers and weak eyesight. Furthermore, it would appear that there is a 90% chance that robots (or some sophisticated computer algorithm) will replace any human in just about every job.

and then have surplus workers do Q&A and customer care.

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Post time 2017-2-11 03:09:55 | Show all posts
you need to contact aliexpress.

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 Author| Post time 2017-2-11 04:22:42 | Show all posts
Guster replied at 2017-2-11 03:09
you need to contact aliexpress.

I already did.

They say its the seller (UMI) the responsability to send the invoice.
The thing is....

I already paied....   and no one takes the responsability for the missing invoices, that is needed.
To avoid problems, I bought from the UMI Official store at Aliexpress...  And for the first time I got this...


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 Author| Post time 2017-2-11 04:40:15 | Show all posts
Guster replied at 2017-2-10 22:49
Print screen the buy from the site and send them to email they will release the package and you will ...

Dont know what country you are.  But in mine, they ask for the detailed invoice with product discription.
Post time 2017-2-11 05:07:19 | Show all posts
nmachado replied at 2017-2-11 04:40
Dont know what country you are.  But in mine, they ask for the detailed invoice with product discr ...

Hi
How you payed for your device.
If you payed through to credit card you can check bank statement and sent to customs. You will have date, price, name of product etc.
This is the best prove.
If you PayPal pal contact to PayPal for payment statement.

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