UMi Z exchange program for devices with defective battery

bencebacsi Post time 2017-6-25 10:25:51 | Show all posts  Close [Copy link]
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Author: bencebacsi

UMi Z exchange program for devices with defective battery

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 Author| Post time 2017-6-24 07:13:01 | Show all posts
caiquefftc replied at 2017-6-23 10:02
Will you send the tools to replace the battery together with the battery?

No, users will receive the battery only. DIY battery replacement is recommended for skilled persons only and such people already have those tools. If this would be the first occasion in your life to repair a smartphone, that's definitely not recommended to do it. You can choose to send your phone to UMIDIGI to make it repaired.
 Author| Post time 2017-6-24 07:18:33 | Show all posts
shaggie replied at 2017-6-23 10:51
Are all batterys defective or are someone good and how to see it  maybe serial number.

No, only a small batch is affected but they cannot be identified by serial numbers or by any other method, or we would've been recalled only that specific series of devices.
 Author| Post time 2017-6-24 07:31:06 | Show all posts
serghino replied at 2017-6-23 15:27
I've send my request including pictures and address yesterday. No reply yet though....

It's not t ...

Please try to be patient. Next Monday will be the second working day.
The same type of battery will be shipped since only one type is available. This defection was caused by a manufacturing issue, not by bad design.
Until now you are the first one who reports such an issue related to the Z Pro.

 Author| Post time 2017-6-24 07:34:27 | Show all posts
Brmxn replied at 2017-6-23 19:53
How can I find out whether my phone has one of the faulty batteries or not? Maybe it will begin to s ...

The first signs can be if you experience all of a sudden voltage drops or seriously decreasing battery life.
 Author| Post time 2017-6-24 07:38:19 | Show all posts
tech_noir replied at 2017-6-24 03:39
Using the case, I noticed after realizing that the power button gets hard to react...

Congratult ...

In your case that would be much simpler to just request a new battery, then after you've received it, that specialist can remove the old battery and replace it by the new one at the same time.

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Post time 2017-6-24 18:29:07 | Show all posts
bencebacsi replied at 2017-6-24 07:38
In your case that would be much simpler to just request a new battery, then after you've received  ...

If it was possible to ship just a battery to here (Bulgaria, oddly enogh, a phone WITH a battery is not problem), I would have already ordered one. Last time when I've tried to order a replacement battery for my old SUPPER only a single seller on Aliexpress said it is possible, sent it trough air to Turkey, where it got resend by land and took about two mounts. Even he does not ship batteries eny more ;( And I don't believe I can find such a battery in a shop.

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Post time 2017-6-24 21:38:12 | Show all posts
Здравствуйте уважаемая администрация UMI Z Купил дочери смартфон с Алиэкспресс в январе в июне вздулясь батарея со стороны клавиш громкости и включения так что крышка приоткрылась Как бы заменить батарею мой адрес ulus4@rambler.ru ???

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Post time 2017-6-25 04:05:06 | Show all posts
Email sent, waiting for that new battery. Thank you

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Post time 2017-6-25 06:01:23 | Show all posts
Hello, ,,, sent my phone to the site you bought it ,,, coolicool ,,, but I think it has not yet been sent, because it is a vacation and the mail is disabled, can I send it to you directly if it has not yet been sent?

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Yes, you can if you have this battery issue.  Post time 2017-6-25 14:41

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Post time 2017-6-25 10:25:51 | Show all posts
What about Umi Plus battery replacement?
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