Unstable signal

giannisla · Post time 2017-5-10 22:22:28

Hello,

I have UMI Plus E since mid January. I am having issues with the signal..

What is happening is that a lot of times when others call me they cannot reach me. They get a message the my phone is not responding (it's like I have it turn off).

A lot of times while I am speaking on the phone the person on the other end cannot hear me.

Please help..

chance · Post time 2017-5-11 14:24:45

This happens when your operator has not correctly setup their network or using national roaming or you live at border between 4G/3G/2G coverage and your phone switch too often between this three types of network. Try to setup manually only 2G network to test because since I have this phone never happened this situation. I know what you are talking about before in my ZE551ML Zenfone 2 happened the same. And do not forget to update your firmware of course to the latest one.