Umi Plus deceased?

Pattieman Post time 2018-5-23 13:16:56 | Show all posts  Close [Copy link]
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Author: Pattieman

Umi Plus deceased?

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Post time 2017-10-17 05:08:32 | Show all posts
Same with me...

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Post time 2017-10-20 00:01:58 | Show all posts
Edited by JimboAccy at 2017-10-20 00:04 \n\nFor some reason I cant post a new thread - but my Umi Plus is dead too.  Reseller DealExtreme say they wont repair it as its out of warranty despite on Umi's website on the service page at the bottom it says all Umi products have a 2 year warranty - this is just over a year old so looking for someone in UK that can repair this - anyone know of anyone?  Desperate to get it fixed as its a great phone.  I moved house, plugged it in using the Qualcomm 2.0 fast charger and could hear a ticking noise coming from the charger so assumed the charger was faulty.  I bought a new Qualcomm 3.0 fast charger as a replacement - it worked 2 or 3 times, then the third time it was charging whilst powered off and I went to check it and the battery level was 53%, put it down and then I could smell burining so checked the new charger and it was very hot. I unplugged it and now the phone wont power on at all and wont charge at all.  No LED on the phone to indicate its plugged in and Ive tried to connect it to my PC but nothing there either.  This is with the original UMI usb-c cable that came with the device.  Ive been given a full refund on the new faulty charger as I only had that 10 days before it 'melted' but I doubt they will pay for the damage to my phone as well.  Any one any suggestions for UK repairs?  I don't want to take the phone to bits myself....

Thanks
Jimbo
Post time 2017-10-23 03:12:11 | Show all posts
JimboAccy replied at 2017-10-20 00:01
Edited by JimboAccy at 2017-10-20 00:04 \n\nFor some reason I cant post a new thread - but my Umi P ...

Also you can try in local repairing centre and then order needed parts from aliexpress etc

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Post time 2017-10-24 17:48:06 | Show all posts
JimboAccy replied at 2017-10-20 00:01
Edited by JimboAccy at 2017-10-20 00:04 \n\nFor some reason I cant post a new thread - but my Umi P ...

Same here!
Umi Plus stopped charging (no LED) after four months of use, DX redirected me here for support...Is anyone from Umi following this thread? Where do we send the phones to get them repaired?

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Post time 2018-5-23 13:16:56 | Show all posts
Since I cant post new thread and ask can somebody help me if know answer.I am sorry for bothering you here, but I could not make thread in umidigi forum.. Problem is that my Umi Plus went off its power and after I plugged on charger couple minutes later it wont start or give signs of life. Charger and cable works fine (checked on other phone and usb tester), also power socket is okay. Also I noticed that my LED indicator is not red while on charger. I left phone on charger for night and its still not working. Also I contacted gearbest (i bought about 1,5 years ago) and asked them to pay for fix since my warrany expired half year ago and they refused. So since they refused to check it and in my country there is no sevice that can fix Umi/Umidigi, I opened by myself and checked battery voltage. Voltage was low 3.18V so is it possible that USB charging board is broken or malfucntioned? Also I tried to manually charge the battery and it still cant power on (charged until 3,9V). Is it possible to umi Plus prvent powering off itself if usb board is broken? I hope that I explained much as I can. Waiting for your reply.
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