Factory reset

trev260764

Hi! Can you advise how to factory reset UMi Plus using volume and on/off buttons in the event of unresponsive screen please?

Claudia

Hello again. I fixed the problema yesterday by using the submenue of recovery. When I got the message NO COMMAND I pressed the power button and shortly the volumen up button. Then I could wipe the user data (Factory reset). So just in case that somebody has the same problem.
Anyway I am quite disappointed with the UMI S2 LITE, so many crashes the last two months. I never had problems like this with other phones before.
Have a nice day.

trev260764

Any help please? Screen is cracked and I want to reset prior to selling as broken!

trev260764

Sorted. Power-on holding power and volume down. Release power button when screen lights (but keep volume down pressed). When Factory Mode shows release volume button and select 'Clear eMMC' by scrolling with volume buttons. Select with 'home' button.

memo357

I suggest you to send an email to the customer help desk, I don't think it's possible to resest when your screen isn't responsive...

DarkAngel

trev260764 replied at 2017-8-18 15:46
Sorted. Power-on holding power and volume down. Release power button when screen lights (but keep vo ...

Hello, I did the same to my umi plus, but when I try to put other google account it doesn't let me. It says that the account is not compatible with former account to sincronize the phone. I what to give it to other person and I can't. May you be able to help please?

MarcinP

DarkAngel replied at 2017-9-29 05:30
Hello, I did the same to my umi plus, but when I try to put other google account it doesn't let me ...

Please login with old account then delete Google account from settings and perform factory reset.

MarcinP

hellenjos replied at 2017-11-7 20:01
I don’t know how to perform this factory reset. It would be better if you ask this to someone else  ...

Go to settings - backup and reset - factory data reset.
Also you can use PC and flash complete ROM.
Here is SPFT instruction
http://community.umidigi.com/thread-11-1-1.html
And here all available ROMs
http://community.umidigi.com/forum-131-1.html

Claudia

A huge hello to everybody .
I am sorry if this is not the right place to reply, but I am really very close to go mental .
And sorry trev to use your post. I am a new member and trying to fix the problems I have with my Umi S2 lite.
I managed to hard reset once my phone but again, installation of some apps has led to problems. Userinterface stopped working and when I try to hard reset (clear eMMC ) I get the message: EMMC is busy, can't format. I guess this time this message is due to the fact that I have protected booting Android by a pattern. A very bad idea . Again when booting I get the message that UI stopped working (or something similiar because the text is in spanish) and the screen is black as well as in safe mode. If I try to recover (Power button + volumen up button) then I get the message NO COMMAND. I tried to enter in any menú after the pattern is asked to unblock booting Android, but no way.
Thanks a lot for any help. And again sorry to use your post, TREV. I couldn't find a way to open a new topic.

yoann

Hello Claudia, you are a legend

Thank you !