Camera Lens Replacement

mr.bash Post time 2017-4-8 14:45:00 | Show all posts  Close [Copy link]
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Camera Lens Replacement

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Post time 2017-4-5 19:34:42 | Show all posts |Read mode
Edited by mr.bash at 2017-4-5 19:41 \n\nHi everybody!
My Z Pro came with cracked camera glass on the back. Does anyone know where i can get a replacement?btw UMI´s support doesn´t respond. I wrote 2 Emails....
Thank you!

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Post time 2017-4-5 21:40:02 | Show all posts
Best to send back for replacement. No one has really turn open the phone yet... And spares may not be readily available as yet.

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 Author| Post time 2017-4-6 18:08:17 | Show all posts
maybe in near future spares are available. return the phone to gearbest is no option, because of the customs in Germany. so much for 3 day DOA warranty

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Post time 2017-4-6 19:00:57 | Show all posts
mr.bash replied at 2017-4-6 18:08
maybe in near future spares are available. return the phone to gearbest is no option, because of the ...

That's a bad situation.

If the cracks are not seen through the camera then maybe a protector could help in the meantime. I have it fixed in mine and clarity is good. Just note that it doesn't stick on and stays there like glass protectors. Takes a bit of time for it to really stay in place.

Sorry I can't post the link.. It opens directly in my app.


Screenshot_20170406-185625.png

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 Author| Post time 2017-4-6 20:01:55 | Show all posts
Edited by mr.bash at 2017-4-6 21:02 \n\nit came badly cracked out of the box and you really can see it through the camera

IMG_20170324_104537.jpg

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Post time 2017-4-6 22:28:17 | Show all posts
Edited by chooks06 at 2017-4-6 22:35 \n\n Edited by chooks06 at 2017-4-6 22:30 \n\nWow that's bad.. It's shattered! If exchange is not an option, be my last resort (not totally recommended) is to pull out the shards and place the protector over it.. The camera is not damaged, just the original "cover".The protector is smaller than the actual cover so can be seated right inside.
Edit... And use a case
Post time 2017-4-8 14:45:00 | Show all posts
mr.bash replied at 2017-4-6 20:01
Edited by mr.bash at 2017-4-6 21:02 \n\nit came badly cracked out of the box and you really can see ...

Hi
Please contact directly to Gearbest.com and request for DOA (death on arrival).
If you keep some customs payment provement for that phone and that you sending for replacement back to seller you shouldn't pay customs charges again as you already paid.
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