! cant get the notifications on applications like viber ,skype and WhatAspp

Kostantinos Post time 2017-2-18 14:48:44 | Show all posts  Close [Copy link]
5 1709
View: 1709|Reply: 5

! cant get the notifications on applications like viber ,skype and WhatAspp

 Close [Copy link]

5

threads

45

posts

253

credits

Platinum Member

Rank: 3Rank: 3

credits
253
Post time 2017-2-16 20:32:06 | Show all posts |Read mode
I only get them after i have entered the application.I also  dont get the red notification on the symbol of the application that say the number of the messages i have everytime.
For example on the upper left screen i got the symbol of viber but on the main screen the viber shows nothing.

screenshot

screenshot

1

threads

25

posts

232

credits

Platinum Member

Rank: 3Rank: 3

credits
232
Post time 2017-2-17 01:03:16 | Show all posts
I think I know what's happening. You have probably enabled the "background task clear", in the phone settings... meaning that the phone is killing all apps that aren't currently open on the screen. Turn it off or make sure you add the exception to that app. I have mine turned off and everything works fine.

1

threads

25

posts

232

credits

Platinum Member

Rank: 3Rank: 3

credits
232
Post time 2017-2-17 01:05:01 | Show all posts
As for the counter of unread messages, I think that depends on the launcher that you're using. Some have a counter function showing you how many new messages you have, others don't.

5

threads

45

posts

253

credits

Platinum Member

Rank: 3Rank: 3

credits
253
 Author| Post time 2017-2-17 01:35:09 | Show all posts
The "background task clear" is off and i have added the applications on the exception list.i dont use any kind of launchers.Its stock.

1

threads

25

posts

232

credits

Platinum Member

Rank: 3Rank: 3

credits
232
Post time 2017-2-17 05:00:51 | Show all posts
It's not possible to add the applications on the exception list when it's turned off, but you probably mean that you turned it on, added them to the whitelist and then turned it off... Well, try turnin it on, then turn it off, and then shut down your phone and turn it on again. Test it and see if it's working okay by asking a friend to contact you on viber (don't open viber).
If it still doesn't work, then try a factory reset as a last resort...
Also make sure you're not using any software to do the RAM management and kill apps in the background.

5

threads

45

posts

253

credits

Platinum Member

Rank: 3Rank: 3

credits
253
 Author| Post time 2017-2-18 14:48:44 | Show all posts
Thanks the viber is working now but i still cant get the notifications on my e-mails.
I have another problem too..
When I am using the viber and Skype applications to send a video or take a photo, the camera is getting very dark almost black  and it has nothing to do with the real light of the environment. Is there a possible fix?
You have to log in before you can reply Login | WELCOME TO UMIDIGI COMMUNITY

Points Rules

Quick Reply Top Back to list