Microphone problem in calls, no sound

chevytom Post time 2015-9-5 13:55:54 | Show all posts [Copy link]
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Microphone problem in calls, no sound

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Post time 2015-9-5 00:07:16 | Show all posts |Read mode
Edited by chevytom at 2015-9-5 00:44 \n\nYesterday I received my new Umi Iron,
A nice phone but a big problem, because I have to make phone calls a lot.

When I call somebody he can't hear me but the sound I make I hear at my top speaker.
It's the same when somebody calls me.
When I tap on the table with the Iron, you can here it at on the other phone.

It's like this problem:
https://www.youtube.com/watch?v=zwXJmxQYiEw

My software was 1.5 and updated 1.6 but still have the problem.
The sound recorder app doesn't have a problem and works fine.

What can I do? I need the phone for calling.


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Post time 2016-2-11 00:47:10 | Show all posts
Buonasera,
Ho riscontrato lo stesso problema al mio UMI Iron Pro appena acquistato. Dopo un po' di tempo dal ricevimento finalmente ho avuto occasione di usarlo, tutto ok, ma... non funziona il microfono. Durante le chiamate, il ricevente, non sente la mia voce, neppure con il vivavoce. Ho pensato fosse un problema di app, quindi ho provato a chiamare tramite il servizio chiamate di whatsapp, ma niente. Però le registrazioni vocali funzionano.
Può essere dovuto sempre alla presenza di questo gommino?

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Post time 2015-9-5 19:10:24 | Show all posts
Can you test another simcard if possible another mobile network. Try to call your voicemail and test vocal control

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Post time 2015-9-5 03:13:21 | Show all posts
I had the same issue. Tried everything, even talked to UMI after sale for this, but there is nothing to do and i had to send it back to the reseller for a replacement.
Please try your voice recorder, mine worked fine, but no one could ear me through regular, facebook and whatapp calls.

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 Author| Post time 2015-9-5 03:18:13 | Show all posts
Yes mine does exactly what you discribe. voice recorder works fine but whatsapp and normall phone calls don't.
What a crap, if they had test it, they would mention and not send it.

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Post time 2015-9-5 03:20:55 | Show all posts
You re right, I m gonna ask them to test it before thet send the replacement to me.

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Post time 2015-9-5 03:34:44 | Show all posts
If the voice recorder works it's definitely not a hardware issue...

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 Author| Post time 2015-9-5 03:52:17 | Show all posts
I also  think that it's not a hardware issue, that's why I flashed to 1.6.
Does somebody know how to fix this?

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Post time 2015-9-5 03:54:03 | Show all posts
No, its not an hardware issue. I also tried to improve the mic audio through engineer mode, but nothing worked.

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Post time 2015-9-5 06:51:57 | Show all posts
So it appears only when you are in calling, isn't it?

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 Author| Post time 2015-9-5 13:55:54 | Show all posts
Yes only at calling. Also WhatsApp calling.
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