[Q&A] Umidigi in Germany is not responding anymore

mike67150 Post time 2019-1-2 02:51:13 | Show all posts [Copy link]
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[Q&A] Umidigi in Germany is not responding anymore

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Post time 2018-1-23 22:38:01 | Show all posts |Read mode
Hi community,
I send in a 3 weeks old Umidigi Z1 for replacement, delivery traking no available. Umi team is not reacting on Email since November 2017 an no replaced phone received

shit Servicve!!!

How can I get my phone back?

The german adress I should send in the faulty phone is:
DEGUO Logistic Services GmbH
c/o UMI-EBAY
Borsigstr. 24
Reinbek
Schleswig-Holstein
21465
Germany


Who can help me ?!?!?!?!?!

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Post time 2018-4-10 17:31:22 | Show all posts
Same situatione here, in Italy.
Umidigi, simply, don't care Customers.

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Post time 2018-4-14 16:11:21 | Show all posts
My case: usb type c broken

I ask to umidigi international: no answer to my question
I ask to umidigi Spain (two ticket): answer: we have not spare parts! (ridicoulus!)
I ask in the forum (all european forum): non answer for me
I ask in umidigi.eu (a loto of direct mail): answer: ask to Umidigi Spain!
I ask, again, in Umidigi Spain: no answer!

I write all, and repeat it here

UMIDIGI SHAME ON YOU for your antidiluvian "service". SHAME ON YOU!

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Post time 2019-1-2 02:51:13 | Show all posts
There are several sellers in Germany and DEGUO is just one of them.
While others in Frankfurt and Bremen already sold a lot of UMIDIGI phones DEGUO in Reinbek started in December 2018 at eBay to sell phones.
DEGUO is primary a logistics company and not "UMIDIGI Germany".
They have an internet address https://www.deguoservices.de/ and there given a phone number +49 40 257674450 and their mail address.

Last week I bought a UMIDIGI One there and I hope that I never need to contact them.
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