(Solution) No mobile internet (Germany)

strannik Post time 2017-6-2 17:03:53 | Show all posts  Close [Copy link]
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(Solution) No mobile internet (Germany)

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Post time 2017-6-2 00:46:05 | Show all posts |Read mode
Edited by strannik at 2017-6-2 17:04 \n\nHi all,

I use my Plus E 2 months and at the first time I always had the unstable mobile internet connection with my provider (PremiumSIM).
The second SIM card (AldiTalk) works fine, but without the first one. WiFi is working fine too.

Now it is a tragedy. From the middle of May my mobile internet does't work. What I already checked/tried:
1. On/Off Data Connection.
2. Another SIM card (PremiumSIM) works with another phone and doesn't work with UMIDIGI Plus E.
3. Full reset and firmware upgrade to the latest ROM (20170505).
4. Setup the APN settings to Default.
5. Setup the APN settings to the recommended state from the provider.
6. Change and try all BAND modes (Europe, USA, AUS, AUS2, Automatic) in the service mode.
7. Change and try 2G/3G/4G/LTE modes.
8. Shutdown all energy savers.

The affected SIM card is working (internet) in another smartphone!

Please help or say me that you have the same problem!


Post time 2017-6-2 03:34:35 | Show all posts
Please ask/find is your network provider changed some network settings or network bands. Also please go to settings - more - mobile networks - data roaming on. Also you can swap Sim cards slots position.

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 Author| Post time 2017-6-2 17:03:53 | Show all posts
Hello All!

My phone is working with the next settings for APN:
oder manuell im Handy für E-Plus APN:

Its only for German provider:
Name: Internet

APN: internet.eplus.de

Proxy nix

Port nix

Benutzername: eplus

Passwort: eplus

Server nix

MMSC nix

MMS-Proxy nix

MMS-Port nix

MCC: 262

MNC: 03

Authentifizierungstyp: PAP

APN-Typ:

default,supl

APN-Protokoll: IPv4

APN-Roaming-Protokoll: IPv4

APN aktivieren is grau

Übeetragungsart: nix

Typ des virtuellen mobilfunkbetreibers: ohne



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