Battery expansion

UMIadmin

Sad replied at 2017-5-17 22:24
Yes, finally it is difficult to have a return from an official dealer, gearbest for me, I only had 1 ...

Hi Sad,
We've communicated with gearbest about your case, they should contact you in shortly for a replacement.
We apologize for this inconvenience!

UMIadmin

Paulojosemilani replied at 2017-4-12 08:52
Unfortunately I bought a UMI Z and in 40 days my battery is swollen, I know that it happened with ot ...

Hi Paulojosemilani
We're sorry for your experience with the be battery.
We've communicated with our sellers, that they will offer you free-of-charge replacement.

Please contact the seller.
Thanks for your support!
UMIDIGI Support.

UMIadmin

kaya replied at 2017-5-17 04:42
Edited by kaya at 2017-5-17 05:45 \n\n Edited by kaya at 2017-5-17 05:43 \n\n Edited by kaya at 201 ...

We're sorry for your experience with the be battery.
We've communicated with efox, that they will offer you free-of-charge replacement.

Please contact the seller as soon as possible.
Thanks for your support!
UMIDIGI Support.

Sad

UMIadmin replied at 2017-5-19 10:51
Hi Sad,
We've communicated with gearbest about your case, they should contact you in shortly for a ...

Thank you for your reply, I will keep you informed

UMIadmin

Sad replied at 2017-5-19 15:24
Thank you for your reply, I will keep you informed

Hello, Gearbest told me that they don't find any info from you.
Please private message me with your order ID so I can help them to locate your case.
Thanks

UMIadmin

Hello, Gearbest told me that they don't find any info from you.
Please private message me with your order ID so I can help them to locate your case.
Thanks

Sad

UMIadmin replied at 2017-5-19 18:05
Hello, Gearbest told me that they don't find any info from you.
Please private message me with your  ...

Private message sent
Thanks

harshitc

UMIadmin replied at 2017-5-17 11:58
Hey there,
We found out the problem that leads to the white line on the Z is because of the oleoph ...

I don't think this is due to rubbing. The white lines started appearing in a week's time, and in a week's time if not feasible to rub it more than 2000 times..

Big question is, how to get this fixed ?? UMI should bear the shipping cost for sending the phone back for repair.

Medard22

I do have the smudge lines from the very beginning I pulled the phone  from the box. At first I thought the screen was broken, but the I noticed it is caused by smudges on the screen. It is noticeable only when the display is off. It seems the oleophobic coating was poorly applied, or applied only to some portions of the screen. I hope the coating will eventually wear off and the lines would become less noticeable. It´s no biggie for me considering the price for which I got my Z. Still it is something you wouldn´t expect to happen with premium devices. Sorry for the off-topic btw.

harshitc

UMI should take responsibility of smudge line defect, and provide proper solution on fixing it...