Umi z Pro won't turn on

pawjanik

Welcome to the club. Forget about any support and warranty. What Umidigi says it's just a fraud. Bin your phone and buy a new one...

p14geu

MarcinP replied at 2018-1-13 01:45
Please watch teardown videos on YouTube.
https://m.youtube.com/results?q=umi%20z%20teardown&sm=1
...

So...I have been able to get the phone apart and have even taken the battery out and then plugged it into the charger and still get the loop:

https://youtu.be/cUMKHp6eIiA

Any suggestions on what could be the problem?

MarcinP

p14geu replied at 2018-1-31 05:36
So...I have been able to get the phone apart and have even taken the battery out and then plugged  ...

Did you get new battery?

p14geu

MarcinP replied at 2018-2-1 05:17
Did you get new battery?

Not as of yet as wanted to be sure it was definitely the battery...As i said, i even took the battery out and it did the same thing.

Could it be the charging port?

MarcinP

p14geu replied at 2018-2-3 04:46
Not as of yet as wanted to be sure it was definitely the battery...As i said, i even took the batt ...

If you tried charge phone with battery disconnected you could damage motherboard.
If you get new battery and still you get some similar issues then you could use SPFT and flash complete ROM.

p14geu

Is it worth me trying to use SPFT and Flash before getting a new battery?...If so, could you give me the steps to do this?

MarcinP

p14geu replied at 2018-2-4 16:39
Is it worth me trying to use SPFT and Flash before getting a new battery?...If so, could you give me ...

This is only your decision.
Of course this will void warranty if you use incorrectly. Please read whole process and warnings before use.
Here is SPFT instruction
http://community.umidigi.com/thread-16931-1-1.html
And here all available ROMs
http://community.umidigi.com/forum-150-1.html

p14geu

But the warranty is already useless anyway as the seller is refusing to do anything about it and if i replace the battery then that will void the warranty as well...But i will try these, thanks.

p14geu

MarcinP replied at 2018-2-4 23:31
This is only your decision.
Of course this will void warranty if you use incorrectly. Please read  ...

I tried starting the flashing process, but my computer doesnt even recognise the phone when i plug it in with the USB, so i cant even install the drivers.

Would you say it is still a battery issue?

MarcinP

p14geu replied at 2018-2-6 01:04
I tried starting the flashing process, but my computer doesnt even recognise the phone when i plug ...

SPFT can flash system without power supply to motherboard. You can also disconnect battery and SPFT would flash system.
Did you follow flashing, installing drivers etc instruction???