Battery swollen, cracks screen

FreierMensch

Hello, I have had the same problem. The battery was swollen and the Display was under high pressure. The seller by ebay didn.t answere me (I write 5 times or more) the phone was 6 month old.The pressure was so high that the buttons fall out. So i open it and the Battery was double size. I bought a broken Umi super ba ebay and changed the case and the battery. Now it works fine again. I am not happy about the seller but what should i do? Wish you good luck ( sooooorrry my english I am german)

LeXuZ

FreierMensch replied at 2017-4-6 06:37
Hello, I have had the same problem. The battery was swollen and the Display was under high pressure. ...

If you bought it as new don't you have some of warranty? Contact eBay and try.

gr2egor2

MarcinP replied at 2017-3-18 07:48
Umi phones not exploding.
Battery can swell cause screen lift up from frame and if you wait crack ...

Very reassuring... In the end you get what you paid for. 1/4 price of flagship and it can last for 6 months. Good deal! ;/

MarcinP

gr2egor2 replied at 2017-4-12 18:04
Very reassuring... In the end you get what you paid for. 1/4 price of flagship and it can last for ...

If your phone is six months old you should contact to seller for warranty.
Definitely you will get enough money for repairing your phone if you don't want send your phone back to seller.
Here you can get battery
https://m.aliexpress.com/search.htm?keywords=Umi+super+battery+#/
There is really no point complaining. We understand your frustration or disappointment but this could happen to any brand. But is very easy fix this fault in umi super.
If you need any help please feel free.

markovukoja

I am having the same problem , my screen is bent like G flex and battery can't hold for 10 mins on use . Probably gonna throw the phone in trash and never buy an UMI again. Such a shame that I need to worry if it's gonna explode right beside my head. The worse thing is that I actually liked the phone except for the main camera

elvedina

Hi ,I bought UMI Z  from Gearbest  and after just 2 months of using it my battery got swollen , I tried to contact them but they keep refusing to do anything , I have also tried to contact Umi on facebook and they keep IGNORING costumers needs .I wish that UMI  will take responsibility for such a factory mistakes ,because costumers give their money and have phone for only 2 months or lees until it gets broken.

I am really scared to use this phone because it might explode any second , which put my life and other people around my in great danger .
What will happen if battery explode inside my house and burn down my house.

Mats

elvedina replied at 2017-4-27 19:49
Hi ,I bought UMI Z  from Gearbest  and after just 2 months of using it my battery got swollen , I t ...

You should contact the seller (Gearbest in your case), not UMi. The seller takes care(?) of all warranty issues. UMi does not handle such matters.

elvedina

Mats replied at 2017-4-27 21:04
You should contact the seller (Gearbest in your case), not UMi. The seller takes care(?) of all wa ...

I did contact them , and because they are really irresponsible and takes them 24 hours to reply on my every message I decided to contract UMI  direct .  Looks like Gearbest keep avoiding costumers complains ,they also told me if I decide to send it back I need to pay 190 USD to cover costs ( I can buy new phone with that money ) .

LeXuZ

elvedina replied at 2017-4-27 23:07
I did contact them , and because they are really irresponsible  and takes them 24 hours to reply o ...

And if you paid with paypal just open a dispute with Gearbest. They will be a lot faster to help but remember not ot close your dispute before you get what you want. If you close it there is nothing more paypal can do.

Karll7

swift replied at 2017-3-17 05:47
i have EXACTLY the same problem! white spot on the screen and battery after reaching 50% goes down t ...

I'm starting to have the same problem since I updated to Android 7!!
The battery goes off on 50/40% and already have a white cloud on the center of the screen, and I think the screen raised a little too!!
I'm getting afraid.. what should I do??