Problems with my UMI PLUS E

MarcinP

Please skip step 6 as you need overwrite all partitions to remove error from system. Please check all boxes in SPFT.

heimi

Hi Marcin, thanx for the hint with the flash Tool. Unfortunately, I saw your post when I had finished the flashing process and had also setup my phone again.

I followed the procedure in the ROM flashing tutorial. So far erverything went fine, but when I came to the additional steps that start with:

One more thing you need to do is to clear cache and data, to have a clear installation.

1. Hold down VOL down and Power button,
2. 2 second after the ZERO logo appears let go of the buttons!
3. You should now be in the Recovery (you see a green Droid laying down)
4. Press the Power button once, and the Recovery menu should appear

...

I could only see this

I had no idea what to do here, so I left this step out.
My phone runs without errors so far, but I just get up 1 hour ago and I had less time to use it. I will let you know how stable it runs afther 24 hours of use. If I have more problems, I will reflash it using your hint. Perhaps you can tell me what I can do to finish the additional steps too ?
Thanx and kind Regards from Germany
Andreas

MarcinP

heimi replied at 2017-1-8 16:24
Hi Marcin, thanx for the hint with the flash Tool. Unfortunately, I saw your post when I had finishe ...

You no need clear cache etc. from recovery partition. You can do all this from android settings.
Settings - backup and reset - factory data reset
Settings - storage & USB - cached data

MarcinP

Please press replay button under my post then I get notification about your reply

Eddie

I flashed the official ROM and the problems disappeared during 1 day...
Today, they are worst because the smartphone switch off himself (screen powered but black) constantly! The smartphone is inusable!

If nothing changes in 2 days, I make a dispute on aliexpress to be refunded!

MarcinP

Eddie replied at 2017-1-9 01:38
I flashed the official ROM and the problems disappeared during 1 day...
Today, they are worst becaus ...

I would flash completely fully ROM. With every cases this helped so far.
Please follow this instruction
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
But as probably I mentioned this before you need skip 6th step as you need overwrite all partitions. Please check all boxes on SPFT.
Also please use latest ROM from here
http://community.umidigi.com/thread-5935-1-1.html
And make sure you using firmware upgrade option on SPFT

HappyIvo

Eddie replied at 2017-1-9 01:38
I flashed the official ROM and the problems disappeared during 1 day...
Today, they are worst becaus ...

I flashed my phone this morning, and thought the problem was gone. This evening however, my phone crashed again... twice. So I am doing the same thing as you are. Wait a few days to see if anything happens and otherwise return the phone.

robaeh

Hello, I also have the Problem with the Screen going unresponsive. I Flashed the newest Version with SPFT Firmware upgrade. As long as I don't insert a SIM card everything works fine. The Problem only occurs with a SIM card inserted. I think the problem is the radio firmware. Could you please check this. I tested two SIM cards: T-Mobile and O2 in Germany.

Thanks for the answer

Eddie

MarcinP replied at 2017-1-9 05:22
I would flash completely fully ROM. With every cases this helped so far.
Please follow this instr ...

You are sure that it's not a hardware problem?

Eddie

MarcinP replied at 2017-1-9 05:22
I would flash completely fully ROM. With every cases this helped so far.
Please follow this instr ...

I followed your message (preloader check, mode firmware upgrade...) and it's always the same, even worse and worse because now, impossible to configure the smartphone (it freeze before the end)...