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Edited by Giobar at 2018-10-18 23:48 \n\n Edited by Giobar at 2018-10-18 20:44 I have a big issue with the camera. Since the previous update the camera stopped working in every app, and I can't take a picture in any way. The previous time it happened I solved the issue making a hard reset of the phone, wiping all the data and bringing it to factory settings.
The fact is that I don't have the time to make a backup because of my job, and everytime i loose every file of my phone.
Other than that, I think it's ridiculous that a phone that promises four cameras doesn't make me use the camera. I want a phone that doesn't need to be restored to factory settings to make me use the camera every few days. It's frustating, and for the first time in 3 months I'm starting to think that i made a big mistake spending more than 200€ to buy this phone.
When today I downloaded the new update I was hoping that the issues were solved and that I could start to use my camera again. Instead of that, the new update brought again the same problem. Furthermore you keep releasing bugged updates at the distance of a month from each other.
I'm tired of restoring my phone every few days, it's useless to have a phone with 64 GB and four cameras that doesn't make you use the camera unless you restore your phone. (And I'm not talking about the fact that the secondary cameras, on front and rear are actually useless, since you put them in the phone but they are not used at all by the software, because that's very ridiculous).
Please, fix your issues as soon as possible, or I'll be forced to refund the phone, make negative reviews wherever I can, and buy some phone of your competition. And I speak for me as I think for other Umidigi buyers that are having my same issue, or different issues.
You won't go anywhere keeping to release new smartphones if you leave without support people that bought a phone that you released three months ago.
Just think about making the phone that you arleady released a big phone, and then release a new phone, or you'll loose your consumers. |
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