Power 3 Issue Reporting

omniuni Post time 2020-8-26 05:38:19 | Show all posts    Close [Copy link]
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Author: omniuni

Power 3 Issue Reporting

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Post time 2020-7-21 16:05:19 | Show all posts
Vibrations when phonecalls start still appear even when I switch them off.

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Post time 2020-7-27 19:34:04 | Show all posts
Same problem -->  loudspeaker deliver muffled audio

Umidigi help us

V1.2 20200328

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Post time 2020-7-28 05:28:37 | Show all posts
My Power 3 become hardbricked suddenly. No way to power on, charge or anything. It's detected by PC only as Mediatek USB port, no as preloader. Is there any solution?

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Post time 2020-7-29 17:25:45 | Show all posts
tom86 replied at 2020-7-28 05:28
My Power 3 become hardbricked suddenly. No way to power on, charge or anything. It's detected by PC  ...

MTK USB port means, your device can't get preloader. If you cannot download preloader with Flashtool, there is a hardware problem and seems, you will be another one, looking for working board from broken device.

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Post time 2020-8-1 00:06:48 | Show all posts
SSergey replied at 2020-7-29 17:25
MTK USB port means, your device can't get preloader. If you cannot download preloader with Flashto ...

Unfortunately I have similar thoughts. Probably motherboard is deffective. I wrote to AliExpress vendor, but looks like they want to leave me alone with problem.

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Post time 2020-8-5 22:17:21 | Show all posts
Edited by Zizo07 at 2020-8-5 22:19  

Is there different versions of this phone?

I bought two, one from Amazon.ca and one from AliExpress.
The Amazon one has freezing issue with latest firmware, v1.1 2020 03 19.
AliExpress one have no freezing issue, firmware v1.1 2020 01 16.

Can I flash the Amazon one with v1.1 2020 01 16 or it will brick?

Why v1.1 has different dates? Is it an Umidigi clone?
Also both phones have occasional screen white lines.
Maybe lower GPU clocks?

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Post time 2020-8-14 01:34:59 | Show all posts
Zizo07 replied at 2020-8-5 22:17
Edited by Zizo07 at 2020-8-5 22:19  

Is there different versions of this phone?

I also purchased a Power 3 recently from Amazon.ca (it was a daily prime deal), and received the phone with the v1.1 firmware (UMIDIGI_Power_3_V1.1_20200319_20200319-0949).  I saw that there were updates to 1.2 and later, but my phone would not find any wireless updates.  I actually logged a ticket with Umidigi Canada (don't ask me where, because it was ridiculously hard to find where to even contact them in the first place), and had a brief dialogue with someone who proceeded to tell me that the firmware version that I had was not a (released) version of the firmware.  I asked if there was any way to flash something newer, or if maybe my phone had a problem, but received no response and the ticket was then closed due to "no response from customer" even though the ticket was in "technician pending" or whatever.

Needless to say, this has not been a fantastic experience and based on what I'm reading online it almost seems that Umidigi has given up on this phone, and anyone who purchased it.  Has anyone had a similar experience?  Is there a way to update the phone?  It works well, even without these updates, but the lack of security updates and the lack of "care" from Umidigi is making me second-think my choice here.

Thanks,
Jay

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Post time 2020-8-15 22:18:08 | Show all posts
I have a Umidigi F1 and a A3 Pro. Both work pretty well.
So, based on previous experience, I ordered the Power 3 from Amazon.ca. Now I wish I had read this forum before buying it. All I can say is that if the phone I receive has the issues I'm reading about here...it will be sent back for refund.
Does Umidigi administer these forums? There never seems to be replies from company tech support. The forum is difficult to use. Can't find a way to start my own thread.

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Post time 2020-8-26 02:30:55 | Show all posts
Hi Guys.

I received my Power 3 mid March. Recently, microphone stopped working and a few days later loudspeaker also stopped working. I opened a ticket at Support but never got an answer. Is anyone able to help me?

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Post time 2020-8-26 05:38:19 | Show all posts
Edited by imaddicted2u at 2020-8-28 20:27  

Well I got the new Power 3. I gave it a chance...It seemed to work fine for a couple of days, then lift to wake became intermittent. Then the sound from speaker and wired headphones stopped. Bluetooth devices still had sound. First, I found that making a call would restore the sound. Then after reading this forum I turned off "OK Google". That seems to cure the sound kicking off. Then the compass became "unreliable" and "Lift to wake" pretty much stopped working all together. After reading these customer responses it seems Umidigi will be no help. After all, these problems have been documented for many. many months and no fix is in sight.
UMIDIGI have you given up...I know I have...I'll be returning this Power 3 to Amazon...ASAP...Sad really...
Update...sound still disappears with Google Assistant turned  off. Have to go in and turn the assistant on then off and sound is restored.

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