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I also purchased a Power 3 recently from Amazon.ca (it was a daily prime deal), and received the phone with the v1.1 firmware (UMIDIGI_Power_3_V1.1_20200319_20200319-0949). I saw that there were updates to 1.2 and later, but my phone would not find any wireless updates. I actually logged a ticket with Umidigi Canada (don't ask me where, because it was ridiculously hard to find where to even contact them in the first place), and had a brief dialogue with someone who proceeded to tell me that the firmware version that I had was not a (released) version of the firmware. I asked if there was any way to flash something newer, or if maybe my phone had a problem, but received no response and the ticket was then closed due to "no response from customer" even though the ticket was in "technician pending" or whatever.
Needless to say, this has not been a fantastic experience and based on what I'm reading online it almost seems that Umidigi has given up on this phone, and anyone who purchased it. Has anyone had a similar experience? Is there a way to update the phone? It works well, even without these updates, but the lack of security updates and the lack of "care" from Umidigi is making me second-think my choice here.
Thanks,
Jay |
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