Screen broken and warranty

mahmoudhussien

Hi,
i bought my mobile from Gearbest.com and yesterday it fall from my hand and the screen broken but its still working fully and the toucch still working too
i contact to Gearbest and they said that they couldn't repair it to me even i only bought it 5 months from them ,i read here that other members could fix thier screen for free as it cover by warranty i need to know how they did that ? as i couldn't return the mobile to thesite as i live in Egypt and the cost for return it will be 2 times the cost of new mobile

also need a help if this productcan be replace the damge on my mobile as its very cheap also as i said the touch still working very good

Here some image for my mobile





Hope i can any help here,

Waiting to hear from you my friends

mahmoudhussien

Hi again ,

Today GearBest contact me asked to send 45$ for sending the screen ,  
i need to know do i have to pay for it ?!!!!  as they are my reseller and the mobile should cover by warranty and they should be send it free ,am i right ?

MarcinP

mahmoudhussien replied at 2017-3-25 19:40
Hi again ,

Today GearBest contact me asked to send 45$ for sending the screen ,  

Hi
This screen cracked due to your fault as you dropped phone on ground. So how you expecting that the screen will be cover by seller (warranty)!?
You can buy screen from Gearbest.com or from here
https://m.aliexpress.com/search.htm?keywords=Umi+super+lcd#/
To replace screen please follow this thread
http://community.umidigi.com/for ... =Umi%2Bmax%2Bscreen

MarcinP

mahmoudhussien replied at 2017-3-25 19:40
Hi again ,

Today GearBest contact me asked to send 45$ for sending the screen ,  

And I am 100% sure that bottom of screen is not working as in this model is used OGS screen (digitizer + glass).!!!!!!

mahmoudhussien

MarcinP replied at 2017-3-26 04:01
Hi
This screen cracked due to your fault as you dropped phone on ground. So how you expecting tha ...

i already said that i saw  some posts here to other members who cracked the screen and they said it cover it by Warranty
also one of my friend who has the same problem but with other company and they send him  a new phone as  replacement not just a screen

MarcinP

mahmoudhussien replied at 2017-3-27 00:22
i already said that i saw  some posts here to other members who cracked the screen and they said i ...

Sorry but I don't believe that anybody covered screen on dropped phone.

mahmoudhussien

Hi again,

i bought LCD screen from https://www.aliexpress.com/item/ ... d-b5f0-9f0d2a757e44


but i bought the Black Screen even my phone had white screen ,is there any problems i could face with change the color of screen ?

Jeffro911

I dropped my Super and it was black and I replaced it with a white screen. It works fine except I did not get one of the antenna's connected so no phone calls WiFi works fine though. I have the screen only I would sell for $20 USD plus actual shipping to you if interested. It is very difficult to separate the digitizer from the LCD so I ended up buying a digitizer and LCD assembly it made repairing the phone much easier.

MarcinP

mahmoudhussien replied at 2017-4-9 05:31
Hi again,

i bought LCD screen from https://www.aliexpress.com/item/Umi-Super-LCD-Display-and-Touch- ...

There is no differences in hardware.