UMI Z Battery HOT and Swelling Problem.

camelfarmer

\n\nHi,

I have had my Umi Z for 3 weeks.

And the battery was not good from day 1.
Now It is really HOT and the phone is swelling up.
I am no logner using the phone.

Is only last 30min on 100%
and turns off by itself.

Can Umidigi please warranty replace my phone?? I bought from Aliexpress from Official Umi Office shop.

VIDEO HERE:

https://goo.gl/photos/fgJNGLkPVU2YhS9u6


see photos:

tunino

i HAD EXACTLY THE SAME PROBLEM. ( in addition some black shape in each picture i take).Answer from GearBest , an official Seller for UMIDIGI is that black shape is dust and i need to open and clear my camera, and the Battery expansion is due to an incorrect use of the Phone.
This is CRAZY.
What kind of support and Warranty we have from your official Reseller?

tequila

oh man, you should better avoid trying to charge the phone as this looks like it is going to explode.
Contact the seller and send it back.

MarcinP

Please contact directly to seller.
If you can't contact please provide order number

Medard22

Swollen batteries should be handled with care. Do not charge your phone and RMA your device as soon as possible. It might have been caused by a defective battery or because of a overcharge due to a software bug.

tunino

Another problem maybe linked to lifted screen...
i have 2 line of "dirty" on my screen.
This is from below the screen.
Umi z .... horrible experience till now