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Dear,
Before returning the product, I'm turning to these forums to see if there is a solution; I read similar threads but nothing is an exact match.
I received my Umi Z PRO phone last week. Unfortunately I'm experiencing problems that make the product nearly unusable.
- Mobile internet is NOT working at all. All apps say disconnected/disable airplane mode/ERR_INTERNET_DISCONNECTED, etc.
I have tried with 2 SIM cards from 2 different providers. Both work fine in another device.
Yes, the APN settings are correct. No, Airplane mode is not on.
Although the vendor website said it should be compatible in my country (Belgium/Europe), nothing seems to work.
MCC=206 MNC=05. Support desk of the provider also says it is a device issue.
These are the frequencies:
2G capabilities | GSM 900, GSM 1800 |
3G capabilities | UMTS 900, 2100 |
4G capabilities | LTE 800, LTE 1800, (LTE 2600) |
- WiFi is horribly slow. My 3 year old Windows phone loads pages a lot faster than this device.
Is there a firmware update available that solves these issues? Does anyone have the same problems (and been able to solve it?)?
Or should I invoke my warranty, return the device back to Gearbest and buy a different phone? Or just throw it (and the 250$) in the thrash? 
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