4G internet not working at all

swift · Post time 2017-4-10 03:46:19

I have BIG problems with internet my network runs at LTE 1.800 which is supported by UMI Z PRO but i can't get any network connection. Using the same SIM card in my previous UMI SUPER works perfectly witkout any problems... Will this be fixes by software update?

One VERY positive thing is CAMERA, compared to my UMI SUPER it's AMAZING really!!!

ginozzo · Post time 2017-4-19 03:43:45

Hello,

i live in italy and my operator is H3G and i have exactly the same problem.
it seems it switches to 4G only if the signal is very strong (3-4 bars), otherwise stays on 3G.
even if i try to force only 4G reception, it stays on 3G.

I hope UMIDIGI will fix this problem because i love my Z PRO.

Itsme007 · Post time 2017-4-19 04:08:02

Try changing your sim card to a higher version, check with your operator and get a new sim of higher version, that should fix this problem of network reception to an extent.

MarcinP · Post time 2017-4-19 05:00:01

Please copy APN address from your UMi super and if you using third party network provider you need activate roaming option in phone.
Settings - more - mobile networks - data roaming
Also you can reboot phone after changing settings.

Grexra · Post time 2017-4-25 18:47:54

I have the same problem with the 4g network as @ginozzo . It just goes to 3g when 4g isnt that strong signal, and if u manually change preferences to 3g and back to 4g, it goes back to 4g.