Problem with my UMI MAX

kiriakos9102000

Hello forum,
as im new here i want to say a big thank you right now..
Well i own a smartphone (UMI MAX).. a moth ago i destroyed my screen.. I decided to buy a replacement (the original one) from the gearbest eshop..
Although i placed the replacement correctly (as i see) the phone boots up the touch screen works but instead of a colourfull lcd i can only see a black one.. no totally off but black light.. i can realise locked and unlocked.. Sounds etc working 100% just lcd.. Can anyone offer me a solution please?? I have to ask for a new replacement?? or its something else.. I also tried a hard reset with flashh tool but nothing..

MarcinP

Hi
There could be software (drivers) issues.
To fix this you need update your phone to latest available software. Android 6.0.
Here is SPFT instruction but please skip 6th step as you need overwrite all partitions
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
And here all available ROMs
http://community.umidigi.com/forum-133-1.html
Or you have hardware issue and you should contact to seller.

kiriakos9102000

The software solution didnt work..
i contact them and i sent them a video and they answered this:

Thank you very much for ordering our product and for kindly bringing the issue to our attention.
For this problem we have confirmed with product department,the screen is not welded and needs to be reworked.                    

So what i have to do? i told them that i re-asseble the phone many times.. what means that the screen is not welded??
Thank you one more time my friend!!