umi z microphone problem

Medard22

Guys the engineering team was on vacation because of Chinese New Year. You expect them to solve microphone issue that is not present in all units based on a verbal description and sever clips. There is like a zilion things that could be wrong - from hardware issues - faulty microphone, bad soldering, electrical interference to software problem. Engineers are smart people but they are not gods. If the latest ROM doesn´t help you then I suggest contacting your seller and begin RMA process.

MarcinP

Olegbo76 replied at 2017-2-2 01:29
Microphone does not work I can not answer a call can not hear me talking shum.Pomogite video while r ...

Hi
If you can't answer at all, and other apps can't activate microphone, like voice recorder, video app, etc so probably you have hardware problem and you have two options.
Still trying software update with SPFT to overwrite whole ROM
http://community.umidigi.com/forum-148-1.html
Here you can read about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
Or contact to seller for warranty warranty.
Probably you will get offer of sending back product, partially refund, etc.
Also you can wait for spare parts and try repair your self (if you choose partially refund) but you will lose warranty.

MarcinP

Chleuh62 replied at 2017-2-2 20:06
My problem has increased. People hear me with difficulty. I hope that umi will quickly find a soluti ...

Hi
Your case is similar to other user but definitely not the same.
You can wait for update but definitely you should use SPFT to rewrite whole complete ROM .
Other option is contact to seller.

Olegbo76

\n\nReflash телефон не работает сегодня, в ожидании обновлений или отправить продавцу?

MarcinP

Olegbo76 replied at 2017-2-5 03:50
Edited by Olegbo76 at 2017-2-5 03:53 \n\nReflash телефон не работает сегодн ...

English please

Olegbo76

Reflash phone but nothing helped so the microphone is not working.

Chleuh62

what's up ? something news?

kinderjaje

Hello there,

I have same problem for around 1.5 year. I tried many things, but still facing the noise sound, which sounds like a clock or something.

Did anyone managed to solve this annoying bug?

I believe it's 100% microphone problem, cause when I used earphones the noise sound STOP and it's not there.