Headphone Output Problem

shootoman

Hi, my phone crashes & restarts using the headphone jack after about 2 minutes ??
ive noticed a few other people having the same issue, will there be a future firmware update to resolve this ?

thanks

shootoman

well to be honest it was conected to my hifi with a jack conector

shootoman

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shootoman

ok the problem is when you turn the volume up to nearly max (2 levels from the top) the phone crashes.

3 levels from max is fine

definatly a firmware issue

Umidaze

Hi shootoman,

Have you installed the latest update (here). It is supposed to resolve the issue you are describing.

Umidaze

Do not ignore bencbacsi's advice though. If you connect the headphone output to the line-in on an amplifier than you should be careful. If you have no other option make sure you do not go above 50%.

You could try a bluetooth receiver (this one for example). That way you can keep your phone with you and still listen to the music using your amplifier.

shootoman

I'm already on firmware version 1.5 and it does not fix the issue.
And its not the amplifier what is the problem as it happens with earphones.

I will try to tweak the setting in engineering mode, but this is not just happening to me others are having the same issue, there's another post in the sub-forum about the same thing.

wanagain79

Hello,

I confirm this issue with my IRON too in V1.5.
It appears with the 2 last levels. But:
It's a just a bad parameter for max volume because the volume at these levels are not audible (very much LOUDER than the previous levels) with an headphone.
Moreover bencebacsi you allready have given a solution as you said with the Engineer mode in an other post.
So for me it's not important because I usually not used these levels even with my other phones ^^ and we have a workaround.