S2 Pro Camera Photos with Flash are GREEN!

hdietrich777

Both new S2 Pro Phones have horrible results when using Flash.

Photos ALWAYS turn out GREEN from both phones.

Could I have an incorrect Setting?

bencebacsi

Dear users,

It's a software bug, that I can confirm and already reported to the developers. The reason of the greenish photos is the bad controlling of the flash LEDs. For metering both the white and yellow LEDs are used but when taking the photo, only the yellow LEDs get flashed, resulting greenish photos. Please wait for the next update. Thank you for your feedback.

MarcinP

hdietrich777 replied at 2018-1-27 03:28
Hi bencebacsi,

For some reason I'm unable to PM you.

Perform factory reset and download zip file from here
http://community.umidigi.com/thread-16780-1-1.html
And follow instruction.

maravilha00

bencebacsi replied at 2018-1-21 10:57
The UMI OS can't be changed but it's being optimized. You also can choose the Basic Edition for a  ...

hello bencebacsi...
you seem to be more user friendly :-) ... i cannot obtain so far any reply to the problem of the camera bokeh/portrait mode.... which so far is visibly obtained only by some software effect, but not even close to a real software calculated bokeh/portrait effect like
e.g. on XIAOMI MI A1. even though the hardware would allow to implement such software taking into consideration the cameras 16 + 5 MP given that hardware as per info from Mediatek allows the use of up to 16 + 16 MP camera lenses. in the other topic i started
about bokeh effect real or fake, i have  explained extensively what real bokeh/portrait mode looks like including links to 2 companies specialized in supplying corresponding software, COREPHOTONICS and ARCSOFT, both including also image treatment for low light
conditions and zoom photos.
is there any way to have the developers of the UMIDIGI S2 PRO improving the stock camera app and include such software which would enable REAL bokeh/portrait mode?
thanks in advance for your highly appreciated feedback.

Midiman

My S2 Pro does not show any such green tint. I think you might have inadvertently activated "Dew" mode from the Hue settings (top of camera settings, looks like a triangle of 3 circles-- the dew mode looks to turn photos green like you are getting. Maybe reset your camera to its default settings?

hdietrich777

Thanks, I'll check.

hdietrich777

hdietrich777 replied at 2018-1-13 07:53
Thanks, I'll check.

The Dew (Hue) Setting was Not Selected, however I did Select Default and that didn't help.

I experiented with the MP Size and Resolution and voila! I got normal Flash Photos without Green Tint.  I played around more and it was behaving.

That was Last Night...

This morning, everything as gone back to shite.

At least I've learned that this is a Software Issue.  I may be a corpse by the time there's an Update.

MarcinP

hdietrich777 replied at 2018-1-13 23:46
The Dew (Hue) Setting was Not Selected, however I did Select Default and that didn't help.

I expe ...

Please check your build number (settings - about phone - build number) and compare with this list
http://community.umidigi.com/forum-178-1.html

hdietrich777

Build Number
UMIDIGI_S2_PRO_V1.0_20171207

Bug69

HAVE you a news ? my model is yellow ....photo with flash...

hdietrich777

Bug69 replied at 2018-1-15 04:01
HAVE you a news ? my model is yellow ....photo with flash...

No good news from me.

I just did a Factory Reset and the Fresh, New Install gave me GREEN Flash Photos.

Definitely software.

It's a hassle but the hue does edit out okay.

Bug69

Its a pb with firmware ...UMI dont have a news.....??

strelecaaa

I have the same problem, but my phone is Umi Super . I am pretty sure this is software problem .