Display issues. still no help

superhero Post time 2017-7-3 13:25:03 | Show all posts  Close [Copy link]
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Author: superhero

Display issues. still no help

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 Author| Post time 2017-6-28 18:41:06 | Show all posts
I've flashed it according to this http://community.umidigi.com/thread-11-1-1.html

with this ROM http:// community.umidigi.com/thread-11232-1-1.html

was that correct? It hasn't made a difference

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 Author| Post time 2017-6-29 16:50:20 | Show all posts
Has anyone got an idea what could be wrong with it? if I sent it back to the seller (coolicool) it would mean that I would be months without a phone The downside of buying something from China - and it shouldn't be this complicated really.

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 Author| Post time 2017-6-30 15:48:23 | Show all posts
Anyone? I really find the support we get from UMI rather bad.
Post time 2017-7-2 02:15:43 From the mobile phone | Show all posts
superhero replied at 2017-6-30 15:48
Anyone? I really find the support we get from UMI rather bad.

If you won't send to seller you can talk to seller for partially refund to cover screen replacement cost.
Then buy new screen and replace yourself or ask local service centre.

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 Author| Post time 2017-7-3 13:25:03 | Show all posts
Thank you that is a good idea, although so far hey haven't offered anything towards repair.

Where would I find UMI parts and who would be able to fix it?

However, I do believe that this is not a hardware issue but somehow software. Because when I use the phone, sometimes it looks normal and fine, then I press a button to open a page or app or do anything to change the screen and the stripes appear. They properly fade in. I will try and take a video with another phone or something. It is most strange.

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