Cant link fingerprint in PayPal app

Jeffro911 Post time 2017-3-9 12:37:19 | Show all posts  Close [Copy link]
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Cant link fingerprint in PayPal app

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Post time 2017-3-3 07:55:35 | Show all posts |Read mode
I am still not able to link my fingerprint in the Paypal app. I just got the latest update installed.
Post time 2017-3-3 11:59:23 | Show all posts
Hi,
It's a known issue already reported to the engineers. hopefully it will be fixed in the next update.
With the latest update you should be able to link your fingerprint but it doesn't work at login.

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Post time 2017-3-3 15:50:23 | Show all posts
My fingerprint is OK with PayPal.
You must clean cache and data for the paypal app and reinstall it.
Try.

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 Author| Post time 2017-3-4 08:49:44 | Show all posts
Thanks for the reply, I tried what you suggested but still will not link my fingerprint. It only minimizes the app.
How did you "clean cache"?

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Post time 2017-3-5 07:48:41 | Show all posts
Mine is working. Uninstall the app, reinstall will be working 100%.

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 Author| Post time 2017-3-5 08:02:16 | Show all posts
Thanks for the advice, I tried uninstall and reinstall but still it just minimizes the app and does not complete the linking process.

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Post time 2017-3-7 07:14:04 | Show all posts
you install the final ota? i don't have problem in paypal application with final upgrade. with old upgrade have same problem!

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 Author| Post time 2017-3-8 07:28:45 | Show all posts
Yes I have the latest update, tried uninstalling reinstalling the app but it still just wants to minimize the app.

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Post time 2017-3-9 12:37:19 | Show all posts
I've just done cache + data, reinstalled, the device still constantly just minimizes app instead of picking up on fingerprint, what gives
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