Brand new Umi Diamond screen problem

Marek Post time 2017-1-18 02:23:15 | Show all posts  Close [Copy link]
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Brand new Umi Diamond screen problem

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Post time 2017-1-14 23:46:51 | Show all posts |Read mode
Edited by Marek at 2017-1-15 01:48 \n\nHello!
I've recently (like 2 days ago) bought new Umi Diamond. I turned it on and set it up about 4 PM, nothing really happened, I didn't dropped it or whatever. About 7 PM, I turned on my screen on Umi and i saw this black thing on the lower part of screen. The screen isn't constantly doing this random stuff, sometimes behave normally, sometimes that "black thing" is showing up. I know, that Umi updated software and that's all. Basically I installed YT and Chrome. Please i need fast advice, because im afraid that is mechanical defect.


DSC_0009 — kopia.JPG
Post time 2017-1-15 03:00:14 | Show all posts
This looks like be refreshing fault.
I would recommend factory reset (settings - backup and reset - factory data reset)
If this not help please flash phone with SPFT to latest available firmware from here
http://community.umidigi.com/forum-130-1.html
Here you can read about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11

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 Author| Post time 2017-1-15 22:44:19 | Show all posts
Edited by Marek at 2017-1-15 22:47 \n\nFlashed this software "V7.0 20161208 firmware for UMI Diamond" and nothing changed. After flashing I went into recovery (as listed in tutorial) to clear cache and user data and I saw that thing even in recovery mode. Should I send that Umi back or just try another ROM until I will remove that crap or run out of ROMs? And I send another photo, to show that this doesn't depend on the android system position but rather it's physically sticked to some part of screen.
Edit: One more thing. I played some angry bird before flashing. I turned off the phone and when I turned it on to check if debugging is on, some textures from this game appeared on this bar at bottom.
DSC_0011.JPG
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Post time 2017-1-18 02:23:15 | Show all posts
I think this is a screen problem, sorry I know it hurt.
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