Stuck at package file unzipping

andras Post time 2017-1-9 05:46:13 | Show all posts  Close [Copy link]
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Stuck at package file unzipping

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Post time 2017-1-8 23:15:04 | Show all posts |Read mode
Hello! Yesterday I've got the notification that the new update is available for my umi plus. After that I've  downloaded the package and started the installation,  the phone got stuck on the unzipping (it didn't froze down it's fully functioning).  I restarted the phone and  downloaded the update again and the same thing happened,  the software update won't advance the unzipping.
What should I do?
Many thanks Andras




Post time 2017-1-9 02:10:23 | Show all posts
Hi
You should provide information about your software build number and update number. (settings - about phone - build number)
I can advice you to do factory reset before updating. (settings - backup and reset - factory data reset)

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 Author| Post time 2017-1-9 05:46:13 | Show all posts
Hi MarcinP

Thanks for your answer my build number is
UMI Plus. V3. 01_20161117
I will do a factory reset and then the update
Thanks
Andras
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