Umi Super - Standby reactivation problem - Schermo nero da standby

roby84 Post time 2017-1-14 03:06:09 | Show all posts  Close [Copy link]
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Umi Super - Standby reactivation problem - Schermo nero da standby

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Post time 2017-1-13 21:33:33 | Show all posts |Read mode
Edited by roby84 at 2017-1-13 21:52 \n\nCiao a tutti, purtroppo il mio Umi Super dopo appena un paio di giorni di utilizzo ha cominciato a manifestare il fastidioso problema dello schermo nero quando si riattiva dallo standby. Riavviare non risolve per nulla e il problema si ripresenta.
Al momento il telefono è diventato praticamente inservibile e ho dovuto riporlo nel suo imballo.
La versione del firmware è quella di Ottobre 2016.

Sono dispiaciuto...avete qualche suggerimento? Il difetto è visibile nel video al link sotto riportato
https://www.youtube.com/watch?v=QTBXGJfJTBk
Grazie

Dear All, after two days of good functioning, my Super encountered the problem of the missed reactivation after the standby mode.
More precisely, when the cel is turned to standby, and after recalled alive (with fingerprint, or even with the physical button or opening the original wallet protection), it shows a black screen and remains in a unoperating mode.


Even restarting, the phone may work only for a few times...or face just the problem even after ristart.

I am really displeased, I could have been the perfect solution phone for me and now I have been forced to put it back in the box...

Any similar experience? Any possibility to solve?

The problem is the same showed in the following video:
https://www.youtube.com/watch?v=QTBXGJfJTBk

Thaks to everyone will give his 2c...


Post time 2017-1-14 03:06:09 | Show all posts
Hi
Please update your phone to latest software using SPFT.
Here you have SPFT, ROM and driver
http://community.umidigi.com/thread-5765-1-1.html
And here you can read about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
Also you can switch on your phone and perform factory reset (settings - backup and reset - factory data reset)
And connect your device to Internet and check for FOTA updates (settings - about phone - wireless update - check for updates)
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