After recieving my UMI Plus E yesterday, I have begun to notice a small and slowly increasing line that is developing under the glass of the screen!
It looks like the glue under the screen is coming apart a little bit and creating a strange line.
The Line isn't noticeable when the screen is on, but when the screen is off it is very noticeable.
And another note, on the bottom left corner if I push in a tiny bit the screen clicks as if it's not connected properly. I'm very dissapointed as to why this is happening especially after only a couple days of owning the phone.
If anyone has a solution or someone I can talk to, to get this issue resolved please help!
I bought the phone from the Official UMI Aliexpress store on Presale..
I will upload pictures when I get home from work so that the problem is easier to understand. Thankyou
Confirm that my plus e has got the same strange line also.
Firstly i thought that was just dirty but after cleaning over and over this strange line remains on the screen.
Any solution from UMi please???
I have yesterday received my umi plus e - and anfortunately I have hit the same issue :/ The glass is not touching the edges and in result I have touchscreen issues :/
Guys
If you have any issues with hardware please contact to seller as we can't do nothing about.
I can't offer you any other help as resellers taking responsibility of product warranty.
I have hit the same issue. down the left side of the phone, the screen seems to be coming unstuck, I have to push it down hard and about 1hr later it comes up a bit again and there is a thin line down it, about 3mm thick, this seems to be some bad ass manufacturing. unfortunately I purchased this from coolicool, and I don't want to return it to them as they are pretty useless, whats your returns dept, as this is a manufacturing defect
I also have this problem in my Umi Plus E and besides the rich thin on the screen I have one with about 4 mm on the right side border of high below the screen. I after cleaning the screen and without any use after about 2 hours the problem is back and it is only perceptible when the smartphone is off with dark screen. i thought that was just dirty but after cleaning over and over this strange line remains on the screen.
Anyone who has this problem and has already complained has received any response from the UMI?
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