Screen Black

Junktroep

Hi Umi,

Have received Umi Plus E.
But phone sometimes hangs.
Screen stays black or gray.
When I deal phonenumber, no response.
I have to recover holding the on/off button.

Could this be driver issue?
Or just faulty hardware?

Regards,

MarcinP

Please update your phone to latest software available from this link
http://community.umidigi.com/thread-5935-1-1.html
Or check for FOTA update
Settings - about phone - wireless update - check for updates

Junktroep

Thanks for the reply MacinP
Phone is already on the V3.01_20161227 version.

Junktroep

Going to send phone back.
Was looking promising.
Guess its a hardware problem.
But a software problem is also not good.
I need a reliable phone.
p.s. MacinP send you a PM with link to vid with problem.

MarcinP

Junktroep replied at 2017-1-6 04:43
Going to send phone back.
Was looking promising.
Guess its a hardware problem.

I going to check

MarcinP

Junktroep replied at 2017-1-6 04:43
Going to send phone back.
Was looking promising.
Guess its a hardware problem.

I would advice you to flash ROM with SPFT. Probably in system is some error.
Please get ROM, SPFT and drivers from here
http://community.umidigi.com/for ... thread&tid=5935
Here you have basic informations about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11