Brand new umi super keeps shutting down, how to fix?

Bernabaris Post time 2016-6-18 11:12:17 | Show all posts  Close [Copy link]
1 3363
View: 3363|Reply: 1

Brand new umi super keeps shutting down, how to fix?

 Close [Copy link]

1

threads

1

posts

20

credits

New Member

Rank: 1

credits
20
Post time 2016-6-17 19:00:08 | Show all posts |Read mode
Got the phone today, and when I don't use it, it just shut down by it self, and it keeps doing it every time, no matter how long i did not use it, minute or ten minutes or more.Does anyone know what could be the problem? It is fully charged,  so it is not battery. Everything else works perfectly.
Post time 2016-6-18 11:12:17 | Show all posts
Dear Bernabaris,

To rule out the possibility of an existing software error, I suggest you to flash your phone with SP Flash Tool, choosing the 'Firmware Upgrade' option in the flasher application. That process will completely rewrite the whole software content of your device. - You will lose your user data.
Link: http://community.umidigi.com/thread-3366-1-1.html
That's not about wrong settings or the battery if your phone doesn't shut down while it's in active using, so reflashing it's firmware will hopefully solve your issue.

Regards,
Bence
You have to log in before you can reply Login | WELCOME TO UMIDIGI COMMUNITY

Points Rules

Quick Reply Top Back to list