¡White gradient at the bottom of the screen! [SOLVED]

ivanlo

My umidigi z Pro has a white gradient at the bottom of the screen, can it be solved or decrease a bit in any way? Or just take it to a screen change?

louisinspiron

\n\nHi, I just saw the pictures.
I have already had experiences with white spots on the screen but never with a huge line, according to several technology sites that is called burn-in on screen, here's what I think:
I had a phone with a huge white spot on the middle top center and, as you say, it's more visible on the white backgrounds than in black ones, the strange thing is that, as I see on the pictures you sent, in the black color the white gradient is not visible but in the white color it just sees too much, so:

1. You can try to use some Android apps that can "repair" the dead pixels of the phone but its not proved this Works - https://goo.gl/1D0EPI, https: //goo.gl/jPmu6P.

2. You can use the ClearMotion and MiraVision settings on the phone to look at the problem if it is solved with that features.
You can find the ClearMotion and MiraVision settings on the Display page of settings app.

3. You can try reflashing the lastest stock firmware for the UMIDIGI Z Pro:
Lastest ROM: http://community.umidigi.com/thread-7333-1-1.html
Lastest ROM for 4.4V 3800 mAh: http://community.umidigi.com/thread-8488-1-1.html DO NOT FLASH THE 4.4V 3800 mAh VERSION UNLESS YOU CHANGED THE BATTERY CAME WITH THE PHONE
How-to: http://community.umidigi.com/for ... d=11&extra=page%3D1

4. You can contact your seller to try to apply warranty and replace the phone with a new one (this and the next suggestion are the most recommended)
This would only apply if you still have warranty.

5. You can buy a new screen to replace the bad one
Only do this if you didn't get a replacement (no warranty). Here's a link to buy it on AliExpress: https://es.aliexpress.com/store/ ... 55_32806610769.html
Remember that opening your phone will break the warranty on this and other UMi/UMIDIGI phones


Hope this helps, if you have more troubles do not hesitate to contact me (only on this thread, not PM)

louisinspiron

Hi, I would like to help you but there are so few details.

Could you please reply this with pictures of the problem?

ivanlo

louisinspiron replied at 2017-5-23 04:20
Hi, I would like to help you but there are so few details.

Could you please reply this with picture ...

Of course,
the white gradient is noticed more personally. I would like to know if it can be diminished in some way,
what seems strange to me is that when I have navigation buttons in black color it will not gradient ..
what will it be?

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ivanlo

louisinspiron replied at 2017-5-23 09:13
Edited by louisinspiron at 2017-5-23 09:17 \n\nHi, I just saw the pictures.
I have already had expe ...

Thank you very much your answer, and calibrated a little adjustments from "MiraVision" and stopped noticing, is not so annoying .. maybe I get used to it, I do not want to ask for a replacement of the cell phone or a new screen because in my country it's going to cost me Double the money to pass it by customs .. when I manage to pass the cell by customs I was charged about 200 dollars more than the original price of this device .. Thanks for your great answer, you have helped me!

louisinspiron

ivanlo replied at 2017-5-23 10:08
Thank you very much your answer, and calibrated a little adjustments from "MiraVision" and stopped ...

I'm glad your device screen works properly again, enjoy your UMIDIGI Z Pro.