Umidigi Z1 pro Update, crashed device

zwakenberg

G.B.Bont replied at 2017-8-28 08:37
Hi, I hope I got the thread.
I bought the Z1 smartphone a few days after the last update, if the opt ...

You should flash the latest update manually. This might solve your problem. I know it is not convenient but it worked for me

oman.r1982

Does anyone can help that my umidigi z1 pro which has just purchased after several days working properly then it suddenly blank. It can't be powered ON neither powered OFF. Plugged in charger was ok based on indicator light (from red light until fully charged green light). Connected into PC it can be recognized as Z1 Pro & internal storage can be read normally but display totally blank.

Please help.

MarcinP

oman.r1982 replied at 2017-10-8 08:57
Does anyone can help that my umidigi z1 pro which has just purchased after several days working prop ...

Press power button for about 10 seconds. This should switch off your device. Then press power button as normal to start device.
If black screen still exiting you can contact to seller for solution or try use SPFT to flash whole system.
Here is SPFT instruction
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
And here all available ROMs
http://community.umidigi.com/forum-159-1.html

oman.r1982

MarcinP replied at 2017-10-8 19:29
Press power button for about 10 seconds. This should switch off your device. Then press power butt ...

I have tried to re-flashing the whole system & it's succesfully done/completed (no error). I think it's an issue with display unit as sometime I can seen red/green dot around the display. I have tried to contact seller as I purchased it from one of online shop from China but until now there is no reply yet. At this point I'm feeling disappointed with very less support & attention from seller & producer.

Hope they can make an improvement to support their customer.

MarcinP

oman.r1982 replied at 2017-10-9 12:00
I have tried to re-flashing the whole system & it's succesfully done/completed (no error). I think ...

Can you see anything on display?
If yes, so you can open call dialer and type in *#*#3646633#*#* then go to single test - lcd test

oman.r1982

MarcinP replied at 2017-10-9 20:14
Can you see anything on display?
If yes, so you can open call dialer and type in *#*#3646633#*#*  ...

When the display illuminated only few of red/green dots that I can seen so that was impossible to open call dialer.

MarcinP

oman.r1982 replied at 2017-10-9 22:54
When the display illuminated only few of red/green dots that I can seen so that was impossible to  ...

If you don't care about warranty you can open phone and disconnect screen, battery and check for loose connection etc. Unfortunately screen is not yet available as spare part.

oman.r1982

I hope seller can resolve the problem soon.. better for replacement but at least can be resolved the issue.. will come back with result once it's done.

Thanks for your attention so far..

leglatz

Hello, Sorry I put it here because I don't have the rights to create a new topics.
We have 2 Umidigi Z1 Pro (my wife and I). We are not able to make working the function scheduled Power ON.
I is programmed at 6h45 every day of the week. It only works the first day you activate it. So if you want to use it you have to deactivate/reactivate the function everyday. For the Scheduled Power OFF it works perfectly. Is someone else having the same issue? and of course, does someone know a solution?
Thank you :-)

Hbaidaq

I have a problem after the last update in September. The Loudspeaker stopped working after updating. I reset back to factory setting and tried too many things and nothing helped.
The dealer where I bought the Z1 Pro ( GEARBEST ) doesn't answer my e-mails.
Please help how can I solve the problem or if you can make some pressure on the dealer to answer my e-mail.