How to buy UMIDIGI S2? Everything you need to know is here!

ghicicine

Hello.
Regarding the warranty low if a product can not be fixed the seller must give a new product in return. CORRECT?
I hav both from your dealers "gearbest.com" a UMIDIGI Z PRO on April 2017 and on July the phone stop working and I have sent it back in warranty. The phone had no scratch and it was looking like new. The phone was and is in warranty time. They offer 12 mount warranty so if a product broke in this time they must fix it or change it.
They sell in Europe but they do not respect Europe lows.
They made me wait 3 mount without phone saying that the send it to a service or something like that and after that the told me that the phone can not be fixed and they do not want to send me an other phone and they want to send me 150$ after I`ve spend USD 253.15 to buy it and an other USD 20 to send it in warranty.
Please tell me if this is how UMIDIGI is working? UMIDIGI say on the web page that the warranty is 24 mount but if a phone broke because of tehnical problems you do not fix or replace it?
Please let me know .... do I have to change to an other brand phone because like this is not acceptable
Best regards.
Catalin CAB.

Andmetal

I want to know when start to buy S2 Pro

Rado

Andmetal replied at 2017-11-1 05:01
I want to know when start to buy S2 Pro

I am also interested when S2 Pro sale start and also if it will available through Europe store?
Regards,

UMIadmin

ghicicine replied at 2017-10-29 23:34
Hello.
Regarding the warranty low if a product can not be fixed the seller must give a new product i ...

Hi,UMI products are sold through official resellers. Any warranty or return should be handled through the company the device was purchased from. If you have any questions regarding this please contact the reseller where you UMI device was bought.



All UMI devices has 2 years of warranty, unless the Warranty Policy of the retailer say otherwise.

We are respecting our retailers Warranty Policy. If a dispute arises, the policies of the web-store will prevail over the policies of the manufacturer.


For detail of warranty, please reffer: http://umidigi.com/page-newguide.html

Thanks.

UMIadmin

Rado replied at 2017-11-1 11:43
I am also interested when S2 Pro sale start and also if it will available through Europe store?
Re ...

UMIDIGI S2 Pro will be release on 8th Nov.  http://community.umidigi.com/thread-16201-1-1.html

stephcal92

I ordered the S2 two days ago on Gearbest. They say that they are out of stock and should ship by November 10. Does it mean it will be 2nd batch phones (the ones that will have the android 7 upgrade)?

Harm

2nd batch of S2 have Android 7? When will that be updated for us (presale customers)?

Rudlan

Harm replied at 2017-11-2 17:29
2nd batch of S2 have Android 7? When will that be updated for us (presale customers)?

[size=22.956px]Меня тоже волнует этот вопрос. В теме v2 тихо. Umidigi имеют неприятное отношение к своим клиентам.

Бо

stephcal92 replied at 2017-11-2 00:15
I ordered the S2 two days ago on Gearbest. They say that they are out of stock and should ship by No ...

Hi, the second batch with android 7 will be available in next or next two month. Pls contact with your seller to make it clear when you buy a umidigi phone.

vin63

getting better... I just bought s2 and so far its really nice..... looing forward to upgrade in android from 6 to 7