Brand new UMI Plus E screen troubles

ptuku Post time 2017-1-15 20:38:22 | Show all posts  Close [Copy link]
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Author: ptuku

Brand new UMI Plus E screen troubles

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Post time 2017-1-7 03:41:11 | Show all posts
bencebacsi replied at 2016-12-29 12:09
Hi Paolo,

Please download and install the latest (V3.01_20161227) FOTA update and let's see what ha ...

my colleague has the same device with no problems, but mine is frequently hanging

this is my "pixelated version" this is frequently, my compagnion has the same phone, no problems ...

this is my "pixelated version" this is frequently, my compagnion has the same phone, no problems ...
Post time 2017-1-7 04:46:49 | Show all posts
memolidogan replied at 2017-1-7 03:41
my colleague has the same device with no problems, but mine is frequently hanging

Hi
Please perform factory reset (settings - backup and reset - factory data reset).
If this not help please update your phone through to FOTA if is available on your device.
Otherwise please use SPFT and flash you system with latest available ROM. Here you have SPFT, ROM and drivers
http://community.umidigi.com/thread-5935-1-1.html
And here you can read about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11

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 Author| Post time 2017-1-7 08:25:30 | Show all posts
hi naughtykain,

sent it back to the factory. Definitely too hard to figure out the screen problem.

In my opinion, to be honest, UMI phones are actually cool, and they have nice hardware as well, but they definitely need to work better on product quality and customer support. After one week, except for the screen that I suppose is something related to an hardware trouble, I still found several troubles to put on evidence.
Charger is one of them, for instance. Fast charge is a dream, at least in my experience, phone was never able to charge before 3 and a half hours, and also the quality of the cable plug is really low.. any unexpevted movement is enought to unplug cable from device.
Also, camera is something that needs to be further developed. Picture quality is good if there is enough light, but if not, or if you are simply recording a video, focus and shutter are really slow, and it takes lot to be adjusted.
The screen himself is good, not such a difference between automatic and manual brightness adjustment, but it has a good oleophobic level, and it is clearly readable also under direct sun, definitely (without the problem I experienced) one of the best screen I've seen so far.
Audio is not as expected. Strong enough, but sstill too much "metalic". that case I think that probably a better speaker will be jelpfull (and very appreciated).
As par the processor/ram, nothing to say. It stays up to the top level phone, witouht fearing any comparison.
Still think they have huge potential, but they need to invest more in debugging...
Probably I will suggest to introduce less new devices, and to better follow the one they've released on market, but it is only my opinion.
At the moment, even if you payed few, they don't worth the investement if your device isn't usable, and I fell very upset for that because I really like thsi brand.

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Post time 2017-1-15 00:05:52 | Show all posts
Edited by androidn at 2017-1-15 00:07 \n\nHi,

I am also facing similar issue on my new UMI PLUS E, it has build number UMI PLUS E.V3.01_20161227.

It get freeze after some time and show blank screen with dim white color. I have tried reset, factory reset, hard reset. No luck.

What to do ?
Post time 2017-1-15 03:23:37 | Show all posts
Edited by MarcinP at 2017-1-15 03:31 \n\n
androidn replied at 2017-1-15 00:05
Edited by androidn at 2017-1-15 00:07 \n\nHi,

I am also facing similar issue on my new UMI PLUS E ...

Guys please flash to latest available firmware from here http://community.umidigi.com/thread-6111-1-1.html
Here you can read about SPFT updating procedure

http://community.umidigi.com/forum.php?mod=viewthread&tid=11



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Post time 2017-1-15 14:37:46 | Show all posts
MarcinP replied at 2017-1-15 03:23
Edited by MarcinP at 2017-1-15 03:31 \n\n
Guys please flash to latest available firmware from here  ...

Hi Marcin,

is the rom official ?

I don't want to flash it. Can you tell me how it can be available as local update or wireless update?

Thanks
Post time 2017-1-15 20:38:22 | Show all posts
androidn replied at 2017-1-15 14:37
Hi Marcin,

is the rom official ?

Hi
Yes this is official ROM. We never recommending using unofficial Tools.
We don't have OTA zip file available for this ROM.
But FOTA update is on servers and should be available for all umi plus E of course there could be some delays between devices.
That why Ben shared whole ROM to fix this issues straightaway.
We not recommending this but you can try SPFT update and uncheck User data to save your picture etc. But nobody give you guarantee that this help you with screen issues.
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