Problems with extSD card and Rebooting

blessed · Post time 2015-9-2 10:39:58

Edited by blessed at 2015-9-2 14:55 \n\nUnfortunately, I also have exactly the same issues. My nano sim card is original from the mobile network carrier (not cut by myself). I also tried a number of different sd card, format the sd card many time using different formatting software and different file system.

Sometime I can get it to work using a working sd card from other android, but after reboot the issue is recurring.

I really hope this is just a software issue that will be fix soon, because it's not easy to ship it back from Australia.

Drakhart · Post time 2015-9-2 14:48:50

Sorry to read that you've got this problem, Blessed, as I don't see any easy solution here.

Bencebacsi, the successful flashing method was Flashify as normal. Don't know why it didn't work the other times I did it.

I've tested other three cards that are being used on Android phones with no problems: Samsung 32GB MicroSDHC Class 6, Samsung MicroSDHC 8GB Class 4 and Kingston 2GB MicroSD (no HC here, so no class either).

None of them do work.

I've recorded a video of the problem for the reseller, quite bad quality, but if you want I can share it here just in case it's of some help.

srbsd · Post time 2015-9-2 16:23:37

I have the same problem. Reports the damaged card .A card works on other phones. I still think it can be solved through software.

blessed · Post time 2015-9-2 17:49:19

Yeah, I don't think it's a mechanical issue. The phone actually recognize the sd card, only it reports the card as damaged; It fails to format the sd card and cannot boot up properly with the sd card inserted.

Drakhart · Post time 2015-9-2 18:34:43

Edited by Drakhart at 2015-9-2 18:35 \n\n
I don't think it's software related, as some phones work and others don't regardless of the ROM version, and even having the same version.

Like bencebacsi, I think it's mechanical, but I'm not willing to void the warranty just to check it out.

Drakhart · Post time 2015-9-2 20:39:16

Thanks, bencebacsi, you've been more than helpful proposing the tests and thinking some workarounds.

Just out of curiosity, two quick questions to all people having this issue: where did you buy the phone and when did the reseller ship it?

Mine's from Antelife.com and was shipped August the 19th.

blessed · Post time 2015-9-2 22:49:22

I got mine from aliexpress.com and was shipped on the 25th August.

blessed · Post time 2015-9-2 23:04:29

Btw, I wonder if this issue related to http://community.umidigi.com/thread-429-1-1.html ?

srbsd · Post time 2015-9-3 00:36:36

I got mine from pandawill and was shipped on the 17th August.

Blandroid · Post time 2015-9-3 01:21:37

My phone is going back. I bought mine from GeekBuying - ordered on 22nd August I think?

It's DEFINITELY a hardware problem! If it was software related then I wouldn't have had exactly the same experience in V1.5 AND V1.6

I didn't 'crop' or 'cut' my SD card either. Sim cards these days don't need to be customised by end-users because they come pre-cut from the manufacturers and all you do is pop out whichever size you need.

The good news is that I'm going to get a replacement. I'm sticking with this phone because I liked it enough to buy it in the first place and I LOVE RootJoy

I don't know if anyone at Umi reads this forum but if they don't, they should. In order to maintain customer confidence, stuff reported here should be fully investigated and resolved.