Plus E - Serious delay of shipping

toucas07

Hello

I bought my PLUS E on (EFOX-SHOP) 23/11/2016, and i´m still waiting for his arrive.

can you tell me more about the delivery of the PLUS E

It´s a long wait for a phone,
Thinking that I already bought it for more than a month ago.


Waiting for news

MarcinP

toucas07 replied at 2016-12-27 01:47
Hello

I bought my PLUS E on (EFOX-SHOP) 23/11/2016, and i´m still waiting for his arrive.

Hi
I think you misunderstood some information. You paid for your device as pre sale but you didn't "buy" (if you are not happy with delivery time you can cancel order depending reseller roles, as pre sale you got better reduce price as always could be some delay) this phone yet. All buyers were informed that starting time of sending devices to reseller will be from 10/12/2016. This what I know there was three days delay. So now reseller start sending new devices to customers depending type of order (express shipping or slow but free) and booking order.

sahamdi

Answering to different posts, you every time say "you can cancel order, and get back your money". In other words: If you dont like, you can go away. THIS IS DISRESPECFULLY.
Yes we all know that we can cancel the deal. Personally I will not.

MarcinP

sahamdi replied at 2016-12-27 14:22
Answering to different posts, you every time say "you can cancel order, and get back your money". In ...

We never said to customers "go away" but to customers satisfaction we need give some option. We are glad that customers bought umi plus E but we can't do nothing about three days delay and delivery time. Of course we apologise for any inconvenience.

Vlad_Orlov

It left 7 days of order processing, and even don `t know what will be sent or not

sahamdi

MarcinP replied at 2016-12-27 20:07
We never said to customers "go away" but to customers satisfaction we need give some option. We ar ...

You always said "go Away" - in other words

mrwine

I iordered it from gearbest on the 2nd of december and it arrived today (in Italy),, shipped the 20.
Timing was more than acceptable.

toucas07

MarcinP replied at 2016-12-27 06:19
Hi
I think you misunderstood some information. You paid for your device as pre sale but you didn' ...

hello


I just see too much talk and nothing about the phone

you have right i bought the phone on 23/11/2016 (pre sale),

but today (02/01/2017 )I don´t have phone I don´t know where is, and you say it´s a little delay,

it´s amazing How customers are treated

it´s not about the satisfaction of the client, Only money matters

best regards

MarcinP

toucas07 replied at 2017-1-2 20:35
hello

Did you contact to reseller?

toucas07

MarcinP replied at 2017-1-2 20:45
Did you contact to reseller?

yes


they said:

Dear customer,Thanks for your email.
We have checked it will arrive HK tomorrow and will arrange shipment as soon as possible for you .
Thanks a lot .
Wu



After that they send me the tracking number, but the message that appears is 2016-12-28 03:47

The item is pre-advised