why UMI promise updates and they do not ?

tothemax

\n\nCourse I understand ! I was trying to explain why they won't concentrate on fewer devices ,. The perceived risk to them is too big if they concentrate all their resources in the way that we would actually like them to . That goes for all the other manufacturers too. If their products don't sell -they are stuffed. Why are we buying them and not Apples? Because we think Apple is too expensive . But Apple will justify their prices partly due to the cost of development.  If they rarely bring a new product to the market , they need to m ake sure consumers are paying top whack for the privilege -and they do. Because amongst other things  , they are buying into the apple 'lifestyle ' ( but we're too canny for that , we know it's a subterfuge and they are all being duped ! )But they will hang on to them .
But if we want umi to behave in an Apple manner , the first thing that will change will be the price-upwards , because if they 'develop 'for instance the emax -we won't need to buy a new phone if it's got continuing software support.  There will be no need to . Therefore there are fewer potential sales to be made , therefore to achieve the same revenue , charge more . But we don't want to pay more, otherwise we WOULD be buying Apple (for illustrative purposes ) . All these manufacturers are essentially stacking high and selling cheap , then moving on to the next one. Margins are small , so lots have to be sold .
It's not just umi with overlapping devices , look at elephone , doogee , cubot .. . Broadly speaking the market is awash with all these similar devices. All trying to catch the same market -the one we are in . And don't forget they have no qualms about resorting to bare-faced lying to distinguish their products from a competitor's
Correct me if I am wrong but I am sure I have read that both jiayu and iocean went bust or very nearly did , a result of concentrating on too few products. Didn't iocean suffer because of the rock's appearance , and jiayu just too slow getting to market ?

bencebacsi

Okay, I'm trying to speak simpler. Virtually I said the opposite. Currently UMI announced eight models this year but in fact those are just two models according to the target market. I'm going even further, they're just one model in two sizes. That thought was my reason to compare UMI to Apple. An 8 models-per-year portfolio seems to be acceptable but they should be much more different, and there should be a flagship that is really THE flagship with the highest performance and the most special features. Definite borders should be visible between the categories at all in performance, features and prices. That's not a good strategy to always put the best stuffs that you can buy for the lowest price at the moment. Customers should be able to decide which model is the best one and which is that they can afford. A flagship can build reputation by good quality, high performance, special features and extraordinary support. Then that reputation can sell the cheaper models that will make the profit finally. So, if we talked about Chinese smartphone makers, Xiaomi and Meizu would be better examples of good strategies. Jiayu was popular for their big batteries (but then they gave up and Elephone stole that business) and iOcean has never been a big brand, I think.

DANIBOY77

100% agree, the mini Emax ( 5.5 inches to 5 inches ...), the iron pro ... there are too many models in too short a time and features too close .
This is not reassuring , it makes even fear, a bad effect this may have

However they hit hard with Rome, prices and specifications are fine, hard to beat !

tothemax

Again , I am agreeing that they SHOULD do this ! I am not defending umi not following this strategy -just saying why I think they don't .
It doesn't appear that the word  ' flagship ' has any connotation for such manufacturers because every phone they now release seems to have that moniker . And it might not even be in their strategy to have this clearly defined best phone - they are interested only in making sales , one assumes they are not interested in westernised concepts of customer service ( witness the lies ) and development .
Do they even invest in hardware ? I'm not going to search around looking for evidence for all umi products , but we know the emax is just a rebranded tcl .
This thread is about why they don't deliver promised updates  ( and we're talking about emax here ) - from what you have reported they can't , unless they pay an amount of money to tcl that they are unwilling to so do . That shows how much interest in the customer they have once they have made the sale .No official comment , no apology and certainly no form of compensation. And I for one am not remotely interested in the circumstances of what agreement there was with tcl . Umi promised the update   so they should have made sure they were in a position to make good on it ( it is either cynical or incompetent -take your pick ) .They promote their products by blatant lies , the actual adverts are a train wreck of inconsistencies from ad to ad , the text contained in those ads is some strangulated form of English ( so I assume it's the same for Magyar ) because they won't pay for someone to translate from Chinese properly . So yes , it would be great if they did what we all hope , but quite why anyone would think that umi will have some sort of damascene revelation and change all their hitherto practices is way beyond me .
But honestly , is there anyone who didn't think there was an outside chance of there being some catch ?

DANIBOY77

\n\nI think we as customers , must express our dissatisfaction in these forums and everywhere so we can have a influance on UMI to realize that they should be honest to customer loyalty , much like the promises made day will come no , and more clients who read pacifier in the Android specifications and find that they are not there , maybe not back to UMI 2 times!
To continue selling and increasing it requires that they are honnestly

tothemax

Ah , if it were so simple Dani ! Seriously , i don't think they give a moment's thought to what we write on here

DANIBOY77

\n\nTo evolve, manufacturer must take into account the views and needs of its customers , and here , the forum is one of the sources for customer reviews and identifying problems...
Finally , it is a point of view

tothemax

\n\nJust as a matter of interest bb , any idea on the amount demanded  by tcl for lollipop , and how much this amount would impact on umi  per unit ? That is , what is the unacceptable cost of goodwill ?

DANIBOY77

I do not know , but from what I see and to my taste, UMI has a good step ahead of all its competitors in terms of :

- Forum dedicated in all languages ​​and efficient.

- Quality products and cheap

- Units sold with the root and ROOTJOY (but with a lot of bad ROM)

...

It only lacks a few things to show that this all-inclusive manufacturer and it will soon climb to the top of the podium , it is possible

there little still hinder my friends (not complied with specifications, promises, bad cameras)

futur will tell...

tothemax

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