Battery expansion

Bazabaza

Same here. I've ordered a new battery. only 15 GBP from Aliexpress. Easy to replace. Not bothering with Umidigi.

Back2business

Sad replied at 2017-8-2 21:47
Be careful, here is almost 1 month that I removed the battery of the telephone, and this one continu ...

T'attends quoi pour la dégager le plus loin de toi possible ? qu'elle pète vraiment  ? Fais gaffe mec, c'est dangereux ces conneries!

Sad

Elle est dans une boite exprès pour l'instant, je vais bientôt aller au parc a conteneur, mais logiquement une batterie n'est pas censé péter

Kostantinos

http://community.umidigi.com/for ... amp;extra=#pid69800

GrafSkates

Darkshade18 replied at 2017-3-29 16:07
Umi does't seem to address this issue, I am worried about my battery aswell and I have requested a f ...

will not happen, I am in same situation.  Garbage.

Kroli

Hallo mein   Umi Z leider hat den Geist aufgegeben.
Man kann ihn niche einschalten und nicht aufladen.
Beim aufladen wird das Akku sehr heiss.
Was soll ich tun. Ich habe es seit Juni 2017.
Ryszard

kaya

\n\n

Kroli replied at 2017-9-14 02:08
Hallo mein   Umi Z leider hat den Geist aufgegeben.
Man kann ihn niche einschalten und nicht auflade ...

Ich rate Dir kauf dir nie mehr ein UMI Handy. Der letzte Schrott!!!!!!!!!!!!!!!!!

Zur Not kannst es dir bei Aliexpress bestellen, jedoch um die Batterie zu verwenden und deine Daten auf ein anderes Smartphone zu übertragen.
Kann dir mal mein Odysee hier unten reinposten:





Hi Amy Wang
did you shipped the battery to me?
4 weeks ago you send me the mail downward, that you or your company will send the battery to me.

Best regards
Mevlüt Kaya
--
Diese Nachricht wurde von meinem Android Mobiltelefon mit WEB.DE Mail gesendet.
Am 03.07.17, 13:29, "邱爽" <qiushuang@91umi.com> schrieb:

Hi Mevluet,

We will arrange shipment for a new battery for you.

Thank you.

------------------
Best Regards,

Amy Wang

UMI Technology Limited

www.umidigi.com









------------------ Original ------------------
From: "Mevluet Kaya"<mevluet.kaya@web.de>;
Date: Fri, Jun 30, 2017 02:11 PM
To: "邱爽"<qiushuang@91umi.com>;

Subject: Aw: Aw: Re:Battery Replacement UMI Z


I am waiting for an answer for my problem downward this mail.

Also i became a mail from your company with the link :

https://m.youtube.com/watch?v=Y_7Q2lBeE0E&feature=youtu.be


Best regards
Mevlüt Kaya


--
Diese Nachricht wurde von meinem Android Mobiltelefon mit WEB.DE Mail gesendet.
Am 27.06.17, 22:56, Mevluet Kaya <> schrieb:

Hello UMI-Digi Team
Downward of this Mail you can see my mail conversation with the seller.
I tried to ship the smartphone to the seller, but the German post and any other shipping company don't accept to transport the package with the battery (inside in the smartphone).
And the seller can`t send a battery to me.
Also is the first requirement satisfied!
Please send me a battery. I will let change the battery in a workshop here in Germany.

My Adress:
Name:XXXXXXXXXXXXXXXX
Address: CXXXXXXXXXXXXXXXX
Country: Gemany
Postcode: XXXXXXXXXXXx
tel.: XXXXXXXXXXXXXXXX


Best regards
XXXXXXXXXXXXX

Thank you for this solution.

Gesendet: Dienstag, 27. Juni 2017 um 13:28 Uhr
Von: 邱爽 <qiushuang@91umi.com>
An: "Mevluet Kaya" <mevluet.kaya@web.de>
Betreff: Re:Battery Replacement UMI Z
Hi Customer,

Please kindly provide below information:

1. Record that you have asked the seller already (where you buy the phone) but they refuse to help you.

Please kindly understand as Umi has deal with seller about warranty and after-sales part so that we can make a global solution. When have problem need first ask seller to solve because this is the fastest way. If all to Umi directly it will be very slow and will have a bad service. Umidigi Z battery problem is an urgent case, our focus is for customer can't get any help from seller only.

Sorry for trouble and hope you kindly understand.

If you have not contact the seller please contact with them firstly.


2. Your phone problem photo

3. Your contact information:

Name:
Address:
Country:
Post code:
Tel:


When above 3 parts information all have, we will arrange transportation soon.


------------------
Best Regards,

Amy Wang


UMI Technology Limited





www.umidigi.com









------------------ Original ------------------
From: "Mevluet Kaya"<mevluet.kaya@web.de>;
Date: Tue, Jun 27, 2017 06:24 AM
To: "qiushuang"<qiushuang@91umi.com>;

Subject: Battery Replacement UMI Z


Hello Umi-Team
The battery of my UMI Z is also swolen.
Pleas send me a new one.

My Adress:
xxxxxxxxxxx
xxxxxxxxxxx
xxxxxxxxxxxxx

Thank you for this solution.

Mit freundlichen Grüßen

Mevlüt Kaya

mevluet.kaya@web.de

Kraftfahrzeug-Technikermeister
Technischer Redakteur


Mail Conversation with my seller three weeks ago:

Hello
the only way to solve.
you can try to buy batter from other seller.
or find a shipping way send handy back for test
pls try to send by this post
https://www.deutschepost.de/sendung/simpleQuery.html

sylvled

Hello,
Here is the email I send to umi : qiushuang@91umi.com
@umi staff : please take in consideration.
--------------------------------------------------------------------------
Hello,

The battery of my umi Z has inflated, the bottom shell is no longer inserted in the top part.
It is disconnected from the side of the buttons on the lateral side.
View the attached photos. Also view the movies where it is shown my adress of proof of genuine videos.
https://wetransfer.com/downloads ... 170918210456/66c4a8

UmiZ order date at dealextreme : 23/02/2017

For now, I see other side effects :
- blueish zone on the screen. Lightly seen on the second video.
-  less reliable 4G data. I often have to reboot to have 4G data back
- the oval piece on the camera and focus zone has fallen.


So please, give me a warranty and send me either a new phone or a new battery.

I asked Dealxtreme many many times to fix the problem, but at the end they say you have to take the warranty in account.
You can see the whole story on the dealextreme following link :

https://cs.dx.com/Ticket/Reply/217235ED70E04AFC89B7AF2124B513FA
Put my email adress as a password : listmail@free.fr

My patience is quite over on this story, I hope you will understand...

Last : Should I continue to use and charge it or I have to turn it off until repair?


Thanks in advance.
Sylvain.

MarcinP

sylvled replied at 2017-9-27 13:14
Hello,
Here is the email I send to umi :
@umi staff : please take in consideration.

Definitely immediately you should stop using and charging your phone.
Also I recommend open phone and remove battery as if you have any type of battery defect battery constantly will inflate and damaged other components.

rakesh02ks

UMIadmin replied at 2017-5-17 12:02
you can choose to send the phone back and get a new replacement.
or you can ask for new battery to ...

I purchased phone from DX.com and dx is asking me to send phone back , Where as I will be happy to get replaced battery can you please assist in getting same.
DX don't have option to take replacement request.

waiting for your reply.