UMi Z exchange program for devices with defective battery

Sad

bencebacsi replied at 2017-7-5 18:09
The batteries are being shipped and every user will receive the tracking number as soon as it's av ...

Must take advantage to get paid vacation by the company;)

Thank you for the information !

serghino

bencebacsi replied at 2017-7-5 18:03
The ROM that you linked here has been removed from the ROM page, so I don't know why you refer to  ...

The ROM is on the top of the list on this page (on the right)... http://community.umidigi.com/forum-38-1.html
You've already been saying for a week that processing takes longer the first period. How long would that be.....
Shipping in progress?...They're either shipped or not. If pre-adviced then you should have tracking numbers.

I'm probably shipping back the phone to DX to get a refund because I have no confidence in this being reolved by Umi. I also do not trust any replacement battery at the moment because there is no detailed explanation about the initial problem at all. Till now no one from Umi has explained anything and no one has promissed me a new safe design replacement battery. If any replacement battery is shipped ever then I'm now thinking I will get exactly the same type of battery and will exactly the same issue in 2 or 3 months. At that point I'm sure Umi will say that it's out of warranty and the same will count for DX. I'm not willing to throw away €240 euros!

serghino

Seems the battery replacement program is a no-go anyway....
Reply email received:

sorry to let you wait.

Because many transporter they cannot transport battery only.

For the battery problem UMI has deal with seller.

Please directly contact with seller.

Seller will send you a new phone.

Thank you.



Amy Wang

caiquefftc

\n\nThe '' BLU PURE XL '' battery is compatible. According to some users only this adaptation in the connector is necessary.

ejonok091

\n\nOn aliexpress advised this.
https://www.aliexpress.com/store ... 12010615.0.0.aDrGBG
Only it has only 2300mAh.In my service center also said that it would work.
I think until the new batteries come, you can take advantage of this.