Dust in front camera glass

Itsme007

Hello Guys... I m not sure how come the dust has entered inside the upper glass covering the front camera.. the camera functions but is giving a very grainy pic which turns out to be useless.



Anyone else facing the same thing? Is there any solution or way to get that cleaned up?

MarcinP

Hi
We came cross to such issue in one of users. This happened during using not genuine phone cover caused electrostatic fields and push dust in cover.
If dust is already in camera unit is only one solution. You need open phone to remove dust.
Of course you can try use antistatic brushes etc

Gino_Wild

You need a 0.8mm pentalobe screw driver an a little piece of Tape.
The device can be opened easily. Clean the lens. You will see that there is a gap between camera an loudspeaker. This was designed pretty bad. But put a small piece of tape on this gap and the problem will be fixed. Time for this 5-10 minutes.

SUPER-USER

Just blow some air in the speaker grill, it should do the trick.

You should never blow air into a smartphone.
You maybe can remove the dust from the camera,
but the dust can settle on other components and cause other errors.

Antonovsky

I have the same problem and think about disassembling my smartphone to fix it with tape as it was adviced.

ionicab

I am not using any cover on it and I am facing the same problem. So much dust in front camera glass...This is not normal. It never happened before to any phone I had. It is cover by warranty?

MarcinP

ionicab replied at 2017-6-25 15:59
I am not using any cover on it and I am facing the same problem. So much dust in front camera glass. ...

You need talk to seller about your issues as every seller have different warranty roles

Ivory

Hello guys,

I received my phone on March but since 1 month, i have dust in front
camera.

I tried to open it but i failed... :-)

Is there someone who has a youtube video or pictures to open this Umidigi Z pro ????

Thanks in advance