UMI TOUCH FINGER PRINT

fred973

When I do calibration of the reader I "FprintMA" has stop
I have the last firmware

bencebacsi

Dear fred973,

Please go to Setting --> Apps
1. Touch the 3-dot menu button at top right corner and select 'Show system'.
2. Scroll down to FprintMA and select it.
3. Clisk on FORCE STOP, then OK
4. Click on Storage, then CLEAR DATA and CLEAR CACHE.
5. Exit this menu and try again to calibrate the fingerprint sensor.

If this solution doesn't help, you might need to reflash the software of your phone with SP Flash Tool. You can find the latest version here: http://community.umidigi.com/thread-2939-1-1.html

Regards,
Bence

ncnc976

Dear bencebacsi,
Sa

ncnc976

oups sorry...

Same issue for me :
- Fingerprint detection has always been unstable
- Yesterday it started not to work at all
& When I tried callibration, it always says "FprintMA" has stop
& impossible to remove saved fingerprints
- I installed v3.03-20160423 from FOTA with no result
- I tried what you suggested first (clear "FprintMA" data and cache) with no result (couriously saved fingerprints are still here after this operation).
- I'll try later flash tool installation and keep you informed...

Kind regards,
Nicolas

fred973

\n\ni have tried what you have said but its does not work

When I put a finger on the sensor to configure nothing happens no longer

When I go to setting and I click on the icon search, I have a message indicating "parameter is off"

bencebacsi

Unfortunately I can't reproduce this issue, so I'm not able to work out a surely working solution. I suggest you to flash your phones with SP Flash Tool, choosing the 'Firmware Upgrade' option, then test the fingerprint calibration before installing anything.

fred973

I tried all the procedures that you have indicated but nothing to do. the fingerprint reader is not working, I give up her will remain like that

bencebacsi

fred973 replied at 2016-5-12 19:41
I tried all the procedures that you have indicated but nothing to do. the fingerprint reader is not  ...

In that case you might have got a hardware defection issue. I suggest you to contact your reseller to replace your defective device.

risingvalue

hy there. my finger print last long for ten mins.. it works for a while then it stops (

fred973

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