Home/Fingerprint button off center

PaulusB

Hello,

I recieved yesterday my new umi touch the first thing that i noticed is that the Home/Fingerprint button is off center there is some space in the right corner.

So the button sits not oke like oblique or horizontal in the case and that rather tedious
I Contacted the seller and hope to recieve a new one.
Production Fault! What do u think Umi?

Fredwizard

Hi,

I it´s a production failure.

As far as I know (several online reviews, complains here and on other websites) all buyers are experiencing the same issue.

Best regards

Fréd

PaulusB

Oke is that problem solved now if i want a new one?

Fredwizard

PaulusB replied at 2016-4-29 18:55
Oke is that problem solved now if i want a new one?

No clue,

I think the better way to discover it is to contact Umi support directly

Best Regards

Fréd

bencebacsi

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This is my UMI Touch, that I received just 3 days ago. The center button is a bit misaligned but this issue is almost unidentifiable and absolutely no gapps around the edges. I just couldn't see it without making macro photos with ruler grids, so this one is not a real problem. If someone has a more serious issue about this, I'd request at least such close and sharp photos to prove it. This photo of mine (one pic in two editions) is captured by a UMI eMAX smartphone.

PaulusB

Hello i can make sharp foto,s if i have a good camera from someone els. The seller on ebay is willing to sent me a new one some problem solved.

bencebacsi

PaulusB replied at 2016-5-1 22:46
Hello i can make sharp foto,s if i have a good camera from someone els. The seller on ebay is willin ...

Hi,

If your issue disturbs you and your reseller is already willing to replace your phone, then I just can suggest you to request that replacement. You don't need to prove your problem here by photos. Although, I'd appreciate it just for to be informed.

Regards,
Bence