The front camera by Umi Plus don´t work

JoãoWar

\n\nGood morning everyone. I need your help.My front camera does not work, it appears all pink, and when I try to reset the umi, it appears no command. What should I do?

MarcinP

Is this stock came app or third party app?
Do this happened suddenly?
Which system you using?

JoãoWar

MarcinP replied at 2017-4-4 06:53
Is this stock came app or third party app?
Do this happened suddenly?
Which system you using?

good morning is the camera APP and all the apps that use the same. I'm using Android 7.0 is only appeared this week because she always worked fine.

MarcinP

JoãoWar replied at 2017-4-4 22:18
good morning is the camera APP and all the apps that use the same. I'm using Android 7.0 is only a ...

Ok so you can contact to seller.
If you want you can try flash your phone with SPFT.
Here is SPFT updating instruction
http://community.umidigi.com/thread-11-1-1.html
And here you have all available ROMs
http://community.umidigi.com/forum-131-1.html

MarcinP

JoãoWar replied at 2017-4-4 22:18
good morning is the camera APP and all the apps that use the same. I'm using Android 7.0 is only a ...

If SPFT not help you can open phone, disconnect camera, start phone without camera, switch off phone, reconnect camera and start phone again.

luanpp

I had the same problem and I could not solve it yet, did you fix it?

charuteiro

same problem here, need help

MarcinP

charuteiro replied at 2017-6-25 06:11
same problem here, need help

Did you perform factory reset or SPFT full flash