Save my umi super ?

Chakira

Hello

I'm so ashamed but i don't know what to do...

I have dropped my Umi Super in the WC... since it vibrates permanently but of course the screen no longer displays anything >>> How to save my phone, my data pretty please?

i put it in rice but it's not miracle ...
Somebody can help me please ? or how contact umi directly ?

thank you very much

MarcinP

Hi
Probably the best way will be connected your phone to any computer with USB wire. But make sure your phone is completely dry to not damage computer.
Maybe you need use this tutorial to transfer files from your phone
http://community.umidigi.com/thread-4916-1-1.html

Chakira

thanks for your answer
the phone is still in rice : 72h is better for be sure that all the water is dispeared ...
but if the phone is died, i'm afraid that the computer can't read nothing.

And i don't find where contact Umi for send it for a repair : somebody can help me please ?

Thank you

MarcinP

Chakira replied at 2017-1-29 00:18
thanks for your answer
the phone is still in rice : 72h is better for be sure that all the water is ...

If you have time you can dissemble your phone to disconnect battery, clean all connections etc.
Please look here to see how dissemble umi super
https://m.youtube.com/watch?v=l_VMcIX0hJY

Chakira

\n\nThanks again for your help

I had time but not the tools and the techniques : I will let it in a repair shop tomorrow...
Not sure something can be saved, but a professionnal will try it better ! And if Umi help me, it would be more efficient ...

Chakira

pfff I will be sure tomorrow but there is too much oxydation : my phone is probably dead and my data lost ...
the rice was useless >>> give it immediatly to the repair shop would be better