free flipcover?

ovink

A little update...
Geekbuying isn't (probably) going te sent me a flipcover.
They write me that Umi promised this, not Geekbuying.
It also was never mentioned on their website.

So Umi, can you help me, and possible many others, out?
You made the promisse, now you should deliver

As far as Geekbuying sending me the wrong color.
First they want to give me $5 refund.
Now, after sending a mail through Paypal, its up to $10 and $5 coupon. Bizar.
I dont think i am unfair asking more.
What do you think?

Cheers!

gruffles

Hi Ovink,

I'm sending you a PM to ask about some details here. I'll pass them onto the UMI team to help out. Please reply to the PM directly.

Hopefully we can get a resolution!
Cheers,
Gruffles

spud

I was in contact with Banggood about the same thing the other day. And I got the answer that they would ship the flip cover with my next order. Really weird way to handle a customer complaint

th33xitus

spud replied at 2015-8-22 18:58
I was in contact with Banggood about the same thing the other day. And I got the answer that they wo ...

It's not weird, it's smart. If you really want the cover you have to order there again ^^ so they make some more money from you as customer. Just that simple ^^

ovink

Geekbuying is sending me (they wrote ) a flipcae and screenprotector to make up for sending me the wrong color phone.
Hope i get it...

Heard nothing from UMI though....

gruffles

ovink replied at 2015-9-1 03:37
Geekbuying is sending me (they wrote ) a flipcae and screenprotector to make up for sending  ...

Hi ovink,

Did you read my pm from 7 days ago saying that Umi got in touch with Geekbuying for you to sort it out?