Frozen and black screen during recharge

andrea.ditaddeo Post time 2015-10-21 03:22:15 | Show all posts  Close [Copy link]
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Frozen and black screen during recharge

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Post time 2015-10-14 18:22:53 | Show all posts |Read mode

Hello everyone , I have my umi Iron by about 2 months . Lately and randomly while charging ( with phone switched on ) the umi iron hangs with the a black screen and backlit switched on. I have to hold down the power button for a few seconds to turn it off completely and back on again .
Has it ever happened to you ?




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Post time 2015-10-14 21:26:40 | Show all posts
Same problem here. Black screen.
Still waiting for 1.7 update .
Post time 2015-10-15 00:37:05 | Show all posts
I suggest you to try another wall charger. An unstable voltage coming out from a bad charger might cause such freezing.

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 Author| Post time 2015-10-15 15:38:21 | Show all posts
bencebacsi replied at 2015-10-15 00:37
I suggest you to try another wall charger. An unstable voltage coming out from a bad charger might c ...

Hi bencebacsi, I already tried to other wall charger but the problem sometimes persist anyway...
Post time 2015-10-15 23:13:52 | Show all posts
Hello Andrea,

Then this issue seems to be a new kind of problem if you also tried another USB cable. I suggest you to upgrade the firmware of your phone to the latest version (even if you already run that) to discover if this issue is caused by a software or a hardware defection. If you can do that, better to flash your phone with SP Flash Tool, although the only available version is the 1.5 for that format.

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 Author| Post time 2015-10-16 03:15:14 | Show all posts
bencebacsi replied at 2015-10-15 23:13
Hello Andrea,

Then this issue seems to be a new kind of problem if you also tried another USB cable ...

Hi bencebacsi, I already update new rom 1.6
I have another information that could explain the problem, I had activated developer option on Device settings and I switched On "Stay Active" option (the device never go on stand-by during recharge).
I will disable it, I will check the issue and update you.

Thanks

Andrea
Post time 2015-10-16 06:10:05 | Show all posts
Edited by bencebacsi at 2015-10-21 03:21 \n\n
andrea.ditaddeo replied at 2015-10-16 03:15
Hi bencebacsi, I already update new rom 1.6
I have another information that could explain the prob ...

Yes, that might be a software issue that was hidden until now since probably just a very few users tried activate that function. I'm waiting for your report. Thanks in advance.

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 Author| Post time 2015-10-20 22:02:25 | Show all posts
bencebacsi replied at 2015-10-16 06:10
Yes, that might be a software issue that was hid until now since probably just a very few users ac ...

Hi becebacsi,


I would like inform you that switching Off "Stay Active" option (the device never go on stand-by during recharge) the issue has not occurred more!
Post time 2015-10-21 03:22:15 | Show all posts

Hi Andrea,

I'm glad to know that. Thank you for your feedback.
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