Umi Super Repair and waranty

andreexylus

Hi, I've already sent 4 or 5 emails to Umi but no answer. One of my Umi Super start having yellow spots near the volume rockers and now the screen glass is broken. I'm trying to get it repair but no luck after contacting Umi for a spare part or to send the phone to repair.
My second Umi it's going crazy, the touch is working all by itself.

So how can I get a Replacement screen for my Umi for me to change? And to where can I send the Other one to be repaird?

Thank You!

LeXuZ

I don't think so. Umidigi ( the manufacturer) doesn't deal with customers. You have to contact the seller of your phone or search for parts on eBay/Ali express.

Mats

Warranty issues are handled by the reseller, not UMi.

andreexylus

Mats replied at 2017-1-12 21:02
Warranty issues are handled by the reseller, not UMi.

In case of a replacement part, can't Umi send me one?

Thank you for the reply

MarcinP

andreexylus replied at 2017-1-12 22:56
In case of a replacement part, can't Umi send me one?

Thank you for the reply

Hi If you need new screen please look here
https://m.aliexpress.com/search.htm?keywords=umi+super+lcd
For 42$ you will get only screen unit (glass, digitizer, lcd) but from 65$ you will get screen unit with frame which is very easy to replace.
Or you can contact to reseller for warranty.
About second phone issue please update your phone to latest software using SPFT from here
http://community.umidigi.com/thread-5765-1-1.html
Also you can perform factory reset (settings - backup and reset - factory data reset)
And check for FOTA updates (settings - about phone - wireless update)

MarcinP

Here you can read about SPFT updating procedure
http://community.umidigi.com/forum.php?mod=viewthread&tid=11